Office Assistant Senior - Davis Camp

Mohave County; Bullhead City (AZ); In loco; USD 23.000 - 29.000; Tempo pieno

Descrizione del lavoro

Mohave County’s Davis Camp Park seeks an administrative support specialist to assist with data entry, reservations, and pass sales at the park office and window. You will greet guests, answer phones, and help visitors with park passes and information.

The role operates in both the office and outdoor booth, requiring courteous service and accurate record-keeping. Candidates should have strong computer skills and prior clerical experience in a public-facing setting.

Competenze

• Must pass pre-employment background screening.
• Minimum of three (3) years of progressively responsible administrative support experience.
• Two (2) of the three (3) years performing specialized support in the assigned department/division or comparable agency/organization.

Mansioni

• Data entry and reservations management.
• Sell passes at the window and answer phones.
• Assist public at office and window; handle guest inquiries and transactions.
• Maintain filing, indexing and document control systems.
• Prepare routine correspondence and reports; coordinate meetings and take minutes.

Conoscenze

Data entry

Customer service

Office administration

Communication skills

Formazione

High School Diploma/GED

Strumenti

Microsoft Word

Excel

PowerPoint

Descrizione del lavoro

About Davis Camp

The process of Davis Camp becoming a park started in 1982 when the Bureau of Reclamation, together with National Park Service and the Arizona State Parks Board, commenced turning control of Davis Camp over to Mohave County. Davis Camp Park opened to the public as a County Regional Park in 1983. At its peak, in 1948, Davis Camp consisted of approximately 100 homes; by 1970, only 32 to 33 houses remained. In the late 1980’s, restroom shower buildings, a boat launch, ramadas, a concession stand, and a parking area were added. The most recent addition was the park amphitheater in 2010 located at the south beach area.

About the Position

Some of the functions of this position include data entry, managing reservations, selling passes at the window, and answering phones.

• Work environment is in the office and the outside booth
• Requires interaction with the public to attend to guests coming to the office and at the window purchasing passes to use the park.

Compensation

Range 8/Steps 1-8 ($16.53-$20.84)

• Must pass pre-employment background screening.
• Must possess a valid driver's license for operation of motor vehicles at the start of employment and maintain said license while employed in this position.

Duties may include, but are not limited to, the following:

• As assigned, assigns, trains, oversees or directly supervises and reviews the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions.
• Establishes work procedures and priorities.

• Assists the public in person and/or on phone; records complaints, takes messages and routes calls to appropriate personnel.
• Establishes and maintains standards, procedures, and techniques for efficiency of work.
• Researches and remains up to date with state directives and statutes applicable to the assigned department /division using appropriate resources.
• Compose letters, routine correspondence and all documents in following up previous work, responding to inquiries, obtaining and updating information and making notifications.
• Coordinates meetings and takes minutes.

• Establishes and maintains filing, indexing and cross-referencing systems.
• Review incoming and outgoing computer data for accuracy, completeness and quality.
• Scans and faxes related documents.
• Designs and creates documents, brochures and/or newsletters in the course of business using a variety of computer software including Excel, Microsoft Word, Power Point, etc.
• Maintains purchasing records or reports, allocates expenses and prepares expense reports.
• As required, pays invoices, tracks budget, and prepares change orders and payment applications.
• Receives and processes routing requisitions for department. Allocates items to a variety of accounts according to prescribed classifications.
• Verifies and checks work for completeness and accuracy and resolves errors and omissions.
• Processes departmental time sheets and paychecks, routing personnel transactions, invoices, checks, vouchers or other records.
• Enters and/or records data in appropriate systems. Compiles and computes data from files and other sources in preparing reports.
• Prepares submittals for review and tracks assigned projects.
• Gathers and prepares material for special reports, forms, policy formulation and summaries at the request of superiors.
• Performs assigned research for the delegated area.

• Operates common office machines to include computer keyboards and related peripheral equipment.
• Present and conduct themselves in a professional manner at all times.
• Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.

• High School Diploma/GED (General Education Degree).
• Minimum of Three (3) years of progressively responsible administrative support experience.
• Two (2) of the three (3) years performing specialized support in the assigned department/division or comparable agency/organization.

• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

• Procedures, terminology, equipment accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned.
• English grammar, spelling and basic math.
• Standard office practices, procedures and equipment.
• Computers and software programs to include use of electronic spreadsheet and word processing applications.

• Knowledge of PowerPoint operations, both fixed and portable.
• Thorough knowledge of office administration functions.
• Operating and utilizing modern office machines as necessary to include typewriters, fax transmittal machines, calculator and the use of computer keyboards and related software and peripheral equipment.

• Communicating and maintaining professionalism with the public, co-workers, and work contacts.

• Effectively perform the responsibilities of the specialty field and the position.
• Create and maintain efficient filing and indexing, referencing and case management systems.
• Use good judgment in applying established guidelines to solve work problems.
• Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions.
• Analyze information and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities.
• Ability to use computer terminals to input data and obtain data from the computer during on-line operations.
• Exercise courtesy, tact and conducting professional rapport in dealing with the public and public and maintain confidentiality.
• Work independently in completed assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office.
• Work and communicate effectively with all people contacted in the course of work.
• Understand and carry out complex written and oral instructions.
• Type accurately and at a speed necessary to fulfill job responsibilities.

• Perform the essential functions of the job specifications with or without reasonable accommodations.
• Comply with Mohave County Personnel Policies and Procedures, and Department Regulations