Office Assistant - Revenue Cycle

MaineGeneral Medical Center; Waterville (ME); On-site; USD 21,000 - 36,000; Full time

Job summary

MaineGeneral Medical Center is seeking an individual to support Revenue Cycle operations by processing correspondence, claims, payments, and documentation across multiple systems to ensure accurate and timely workflows. The role involves handling patient and payer data in EHR and other financial systems, routing payer correspondence, and aiding daily operations.

The ideal candidate has a high school diploma, proficiency with Microsoft applications, and strong teamwork and multitasking abilities.

Qualifications

• High School Diploma or equivalent required.
• Experience with Microsoft applications.
• Ability to work as a team and multitask/prioritize.

Responsibilities

• Process revenue cycle correspondence and transactions across multiple systems.
• Retrieve, enter, and review patient and payer information in EHR and financial systems.
• Open, sort, route, and mail payer correspondence and paper claims for timely follow-up.
• Support daily operations and assist with projects; maintain office supplies.

Skills

Teamwork

Multitasking

Prioritization

Microsoft Office

Education

High School Diploma or equivalent

Job description

Job Summary:

Support Revenue Cycle operations by processing correspondence, claims, payments, and documentation using multiple systems to ensure accurate and timely workflows across Revenue Cycle teams.

Job Description:

Process revenue cycle correspondence and transactions, including secondary claims, patient records requests, itemized bills, external orders and non-electronic payments Retrieve, enter, scan, and review patient and payer information in EHR, claim scrubber, document management, and financial systems to support multiple Revenue Cycle teams Open, sort, route and mail payer correspondence and paper claims to ensure timely follow-up, posting, and scheduling activities Support daily operations by assisting with projects as assigned and maintaining office supplies

Ideal candidate will have:

• High School Diploma or equivalent
• Experience with Microsoft applications
• Ability to work as a team member and ability to multitask and prioritize

Compensation Information:

$15.10 - $26.43 The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours:

40

Job Exempt:

No

Benefits:

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness: Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they're how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. MaineGeneral participates in E-Verify. Employee Rights E-Verify Participation Equal Opportunity Employer M/F/Vet/Disability: In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affinitive Action Plan which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. The Affinitive Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department. Assistive technologies are available. EEO is Law