Office Assistant - Patrol Unit Scheduler

City of Arlington; Virginia (MN); On-site; USD 39,000 - 48,000; Full time

Job summary

The City of Arlington seeks a detail-oriented Administrative Clerk to support Uniformed and sworn personnel with scheduling, timekeeping, and data entry in compliance with laws and department policy.

Responsibilities include creating patrol scheduling matrices, processing time entries, maintaining reports, and ensuring compliance with attendance and overtime policies while safeguarding confidential information.

Qualifications

• High school diploma or equivalent.
• Two years of clerical or administrative experience.
• Experience in law enforcement scheduling is a plus.
• Familiarity with LERMS and timekeeping/payroll processes.
• Strong MS Excel skills.

Responsibilities

• Create patrol scheduling matrices and maintain officer schedules.
• Process time entries and ensure compliance with attendance/overtime policies.
• Conduct administrative checks and maintain scheduling documentation.
• Learn and apply department scheduling coding standards.
• Maintain and distribute scheduling updates and related reports.

Skills

Advanced Excel

Office Administration

Communication

Discretion

Attention to detail

Typing speed

Education

High school diploma or equivalent

Criminal Justice coursework (plus)

Tools

LERMS

Timekeeping systems

Payroll processes

Job description

SALARY

$18.60 - $23.25

JOB SUMMARY

Under general supervision, perform office and clerical duties in support of Uniformed and/or sworn duty personnel. Performs paperwork entry, timekeeping, and Law Enforcement database system entries and updates in accordance with federal, state, and local laws as well as Department policy and guidelines.

ESSENTIAL JOB FUNCTIONS

• Scheduling functions, including but not limited to:
• Performs a variety of administrative checks including but not limited to:
• General office duties, including but not limited to:
• Creates the patrol scheduling matrix to maintain officer scheduling.
• Schedules training for Patrol Officers
• Entry of the scheduled time after annual bid into the timekeeping system.
• Ensures compliance and adherence to attendance and overtime policies and directives.
• Maintains communications with supervisors and officers to resolve scheduling issues.
• Maintain and distribute the Unscheduled Leave Audit Report.
• Maintain and distribute the Daily Briefing sheet.
• Learn, Use, and maintain department scheduling coding standards and practices.
• Keep, file, and maintain supporting scheduling documentation.
• Update and distribute all scheduling updates and changes in an expedient manner.

OTHER JOB FUNCTIONS

• On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions.

MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities Required

• Knowledge of business English, spelling, grammar, and punctuation.
• Knowledge of office and administrative practices and procedures.
• Skill in using PC Software including current Microsoft Office Suite of applications at an advanced level.
• Skill in communicating professionally and tactfully with other city employees and the public by oral and written means.
• Skill with organization and attention to detail.
• Skill with advanced MS excel use and functions.
• Ability to exercise discretion and independent judgment utilizing knowledge of the organization’s policies.
• Ability to work independently under general instructions.
• Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing.
• Ability to operate a variety of office equipment including but not limited to PC, telephone, calculator, scanner, and copier.
• Ability to prioritize deadlines and tasks.
• Ability to learn new systems and procedures quickly.
• Ability to research and analyze information to identify trends and patterns.
• Ability to maintain confidentiality and work with sensitive information.
• Ability to de-escalate potentially adversarial situations.

Qualifying Education and Experience

• High school diploma or equivalent
• Two (2) years of experience in a clerical or administrative support role

PREFERRED QUALIFICATIONS

Knowledge, Skills, and Abilities

• Knowledge of Law enforcement scheduling principles and practices.
• Knowledge of Police Department policies and procedures related to attendance, leave, and scheduling.
• Knowledge of Law Enforcement Resource Management System (LERMS).
• Knowledge of Timekeeping and payroll processes.

Education and Experience

• College coursework in Criminal Justice, Law Enforcement Administration, or related field a plus.
• Experience in a law enforcement or legal setting.
• Experience Office scheduling
• Experience with performing administrative checks, such as driver's license verification and background checks.

Employment Screenings Required

• Criminal Background Check

City of Arlington is an Equal Opportunity Employer.