Office Assistant Part-Time

City of Moreno Valley; Moreno Valley (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

City of Moreno Valley is seeking a Part-Time Office Assistant for the Business and Employment Resource Center (BERC). The role combines customer service, administrative support, community engagement, and event coordination to assist job seekers, businesses, and residents.

Availability for shifts, including some weekends, is required. The ideal candidate is approachable, organized, and comfortable using Microsoft Office, Canva, and social media tools; strong communication skills are essential to

Qualifications

• Minimum high school education or GED and one year of increasingly responsible office experience.
• Public-facing role experience is a plus.
• Proficiency with Microsoft Office and Canva or similar design tools is desirable.

Responsibilities

• Greet and assist visitors, callers, and staff to navigate available services.
• Coordinate meetings, workshops, and events at the office.
• Maintain records and support day-to-day center operations.
• Help ensure the office is prepared to serve the public and support program delivery.

Skills

Customer service

Organization

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Canva

Social media

Digital marketing tools

Job description

Description

Build your career by supporting daily office operations, assisting customers and staff, and becoming an essential part of our dynamic team!

Part-Time, Temporary Limited Term (up to 960 hours)

Employees must have availability for scheduled shifts throughout the week, including weekdays and occasional weekends as needed. Shifts may be scheduled anytime between 7:30 AM and 6:00 PM, with schedules and daily hours varying based on business needs.

The Opportunity

The Office Assistant at the Business and Employment Resource Center (BERC) plays an important role in creating a welcoming, accessible, and well-organized environment for job seekers, businesses, and community members. This position combines customer service, administrative support, community engagement, and event coordination to help BERC deliver valuable employment and business resources.

The Office Assistant will serve as a key point of contact for visitors and callers, helping individuals navigate available services and connecting them with appropriate resources. The position also supports the day-to-day operations of the center, including coordinating meetings and workshops, maintaining records, assisting with community events, and helping ensure the office is prepared to serve the public.

This is an excellent opportunity for someone who enjoys working with people, staying organized, and contributing to programs that support local residents and businesses. Strong communication, customer service, organization, and multitasking skills are essential. Familiarity with Microsoft Office, social media, digital marketing tools, and design platforms such as Canva is desirable.

Job Description

Ideal Candidate

The ideal candidate is approachable, dependable, and service-oriented, with a genuine interest in helping others. They communicate clearly and professionally with a diverse range of people and are comfortable working in a public-facing environment.

Successful candidates will be organized, detail-oriented, and able to manage changing priorities while maintaining a positive and professional attitude. They use good judgment, take initiative, and can work independently while contributing effectively as part of a team.

The ideal candidate is comfortable using technology to support daily work and is willing to learn new systems and tools. Proficiency with Microsoft Office Suite is expected, while experience with Canva, social media platforms, digital content creation, or similar tools is a plus.

Above all, the ideal candidate understands the importance of creating a welcoming experience for every visitor and takes pride in providing reliable, responsive service to the community.

Minimum And Desirable Qualifications

A typical way of obtaining the knowledge, skills, and abilities outlined above is graduation from high school or G.E.D. equivalent; and one year of increasingly responsible office administrative or secretarial experience; or an equivalent combination of training and experience.

There are two (2) vacancies in the Economic Development Department. This recruitment is being conducted to fill two (2) vacancies and will establish an eligibility list, which may be used to fill future vacancies as they occur during the active status of the eligibility list.

Who We Are

The City of Moreno Valley prides itself on delivering quality service to our residents and businesses efficiently and effectively through Collaboration, Innovation, Customer Service, and Human-Centric Design. Strategically located in Southern California’s Inland Empire, Moreno Valley is the second‑largest city in Riverside County and is close to major hubs such as Los Angeles, Orange County, and San Diego. This spacious, thriving, and diverse City has a population of over 200,000 residents and offers a variety of business opportunities. For additional information regarding the city, please click here.

The Selection Process

Applicants possessing the MOST DESIRABLE qualifications at each level, based on a screening of required application materials, including the completed Supplemental Questionnaire, will be invited to continue in the selection process. The City of Moreno Valley prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.

Human Resources (HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications after the position closes. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status.

Application Screening

Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the position's essential requirements. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process.

Video Appraisal Interview

Applicants may complete a self‑guided video interview by recording responses to a series of structured questions. These questions are designed to assess each candidate's qualifications and suitability for the position. There is no live interviewer or proctor; candidates will record their answers independently and submit the videos for evaluation.

Technical Interview

Selected applicants will be invited to participate in a structured technical interview designed to evaluate job‑related knowledge, problem‑solving abilities, and proficiency in key competencies required for the position. Candidates will respond to a series of standardized questions, and their performance will be assessed using predetermined evaluation criteria to ensure a fair and consistent appraisal process.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Once the appraisal is complete, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Disclaimers

The City of Moreno Valley is an Equal Employment Opportunity Employer. The City of Moreno Valley prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. As part of this commitment, the City of Moreno Valley will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodations are needed to participate in the interview process, please contact Human Resources at [e-mail] or [phone].

Benefits

No benefits are offered at this time.

Selection Process

Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview and/or testing. The successful candidate will be required to pass a medical examination, and to submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). Criminal background investigations will be conducted, and, in accordance with our Drug Free Workplace Policy, a Drug Screening Test will be required.

The City of Moreno Valley is an EQUAL OPPORTUNITY EMPLOYER. For further information regarding this position, contact the Human Resources Department at [phone].

The provisions of this job announcement do not constitute an expressed or implied contract.

01

This supplemental questionnaire is used to further evaluate your experience and education to determine your eligibility for this position. Responses should be complete and specific, describing work you have actually performed, the level and purpose of the work performed and how often. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, in the Work History/Experience section of your Employment Application. A resume will not be considered in determining your qualifications. A response of \"see resume\" or \"see application\" for any of the supplemental questions will result in the questions not being scored. Please acknowledge that you understand the above requirement.

• I understand

02

Which best describes your experience providing customer service to the public in person, by telephone, or electronically?

• Extensive experience
• Some experience
• No experience

03

Please indicate the highest level of education you have completed.

• Less than High School Diploma or GED
• High School Diploma or GED
• Some college coursework completed (less than 59 semester units or less than 89 quarter units)
• Associate's Degree (at least 60 semester units or 90 quarter units)
• Bachelor's Degree (at least 120 semester units or 180 quarter units)
• Master's Degree or higher

04

Please rate your level of proficiency in using Microsoft software.

• No Experience
• Beginner
• Intermediate
• Advance

05

Please indicate the amount of increasingly responsible office administrative or secretarial experience you possess.

• None
• Less than one (1) year
• One (1) - two (2) years
• Three (3) years or more

06

What best describes your experience creating flyers, handouts, and other digital marketing or promotional materials?

• Extensive experience. I regularly create flyers, handouts, social media graphics, and other promotional materials using programs or online design platforms such as Canva, Adobe Creative Suite, Microsoft Publisher, or similar tools.
• Some experience. I have created flyers, handouts, or promotional materials using online design platforms or software, but only occasionally.
• Limited experience. I have assisted with creating or editing flyers, handouts, or graphics but have limited experience using design programs or websites independently.
• No experience. I have not created flyers, handouts, or other digital marketing materials.

07

Please describe your experience providing customer service, speaking in front of groups, and/or leading group workshops. If you do not have relevant experience, please enter N/A.

08

Please describe your experience managing tasks with different deadlines. Include an example of how you adapted to change in your work environment to meet work priorities. If you do not have relevant experience, please enter N/A.

09

Please briefly describe your administrative or clerical experience in a professional office setting. If you do not have relevant experience, please enter N/A.

• Required Question