Office Assistant Pain Management

Team Member Services; Bolingbrook (IL); Vor Ort; USD 23.000 - 37.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Zusammenfassung

UChicago Medicine AdventHealth in Bolingbrook, IL is seeking a friendly, detail-oriented medical records and front desk associate. You will facilitate medical record requests, schedule patient appointments, greet patients, and help ensure smooth daily operations.

This full-time, on-site role offers day shift, competitive benefits from day one, and opportunities for career development. A high school diploma is required and 1+ year of experience is preferred.

Qualifikationen

• High School Diploma or equivalent (Required).
• 1+ years related experience preferred.

Aufgaben

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls professionally.
• Schedules and confirms patient appointments to minimize no-shows.
• Collects required documents such as insurance cards and IDs.
• Obtains insurance authorizations and verifies coverage.
• Collects payments at time of service per policy.

Kenntnisse

Customer service

Phone etiquette

Documentation

Scheduling

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Promise to you

Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits and perks

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule & Location

Schedule: Full time

Shift: Day (United States of America)

Address: 500 REMINGTON BLVD City: BOLINGBROOK State: Illinois Postal Code: 60440

Schedule: Monday through Friday, 8:45 a.m. to 5:15 p.m.

Job Description

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Education

High School Grad or Equiv [Required]

Work Experience

1+ years related experience [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.14 - $27.42

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.