Office Assistant (Option 2 Typing, Spanish Speaking)

Saludos

Waukegan (IL)

On-site

USD 36,000 - 47,000

Full time

14 days+

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Benefits offered by this job

5% Salary differential for bilinguals

State employee benefits

Job summary

Illinois Department of Human Services in Waukegan, IL is seeking an Office Assistant to review and keyboard complex materials, file records, and perform bilingual translation for Spanish-speaking clients. The role includes receptionist duties and processing forms and reports.

A high school diploma plus one year of office experience is required; keyboard speed of 35 wpm is essential. Applicants may be required to provide transcripts or certifications.

Qualifications

Requires ability to keyboard accurately at 35 wpm.
Ability to speak/read/write Spanish at colloquial level.
Requires one year of related office experience.

Responsibilities

Keyboards complex materials such as resumes, statistical reports, minutes, and vouchers.
Edits forms and transmittal of assistance actions.
Translates procedures into Polish for non-English speakers.
Serves as receptionist.
Manages LINK cards and related records.
Performs filing and mail distribution.
Performs other duties within scope of listed duties.

Skills

35 wpm keyboard

Spanish language

Office experience

Education

High school diploma or equivalent

Job description

Illinois Department of Human Services

Job Category

Overview

Description

Agency: Department of Human Services

Opening Date: 7/19/2023

Closing Date: 8/01/2023

Salary: Anticipated Salary: $3,196 - $4,235 per month + Bilingual Pay

Work Hours: 8:30am - 5:00pm Monday - Friday

Work Location: 2000 N Lewis Ave Waukegan, IL 60087-4722

Job Type: Salaried Full Time

County: Lake

Number of Vacancies: 1

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-92-28342

Position Overview

The Division of Family and Community Services is seeking to hire an office assistant to review complex material to be keyboarded, processed, and filed. This position keyboards a variety of routine forms, form letters, cards, and records and performs functions requiring interaction with recipients/clients which regularly involve translating for Spanish speaking individuals.

Job Responsibilities

Keyboards complex materials such as resumes for clients, weekly and monthly statistical reports, unit meeting minutes, and vouchers for clients in training.
Edits Authorization and Transmittal of Assistance Action forms received from casework staff.
Conducts computer clearance for welfare savings due to client obtaining employment, receiving unemployment benefits or non-cooperation.
Serves as receptionist.
Translates functions/procedures into Polish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers and community organizations.
Keyboards a variety of routine forms, form letters, cards and records, proofs for clarity of content, grammar, and punctuation.
Issues new or replacement LINK cards to clients, maintains records of card numbers issued or voided, completes computerized transactions to communicate activation of card to EBT contractor.
Maintains files of forms, reports, and supplies; receives and distributes mail.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires one (1) year of related office experience.
Requires the ability to keyboard accurately at 35wpm.
Requires the ability to speak, read, and write in Spanish at a colloquial skill level.

About the Agency

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

Benefits

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility