Office Assistant IV, Plant Maintenance

US Lawns; Hilo (HI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid holidays

Vacation days

Sick days

Health benefits

Employee assistance program

Retirement plan

Student loan repayment

Job summary

Hilo Benioff Medical Center is seeking an Office Assistant IV to join the Plant Maintenance team on Hawaii's Big Island. You will provide advanced clerical and administrative support to help plan, coordinate, and run daily department operations.

The role requires strong organizational skills, accurate reporting, and effective communication with staff, vendors, and visitors. This position supports maintenance, purchasing activities, and regulatory compliance in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent preferred; graduation may substitute for part of experience.
• 2.5 years of progressively responsible clerical experience.
• Substitution options available for clerical experience with coursework or degrees.
• Knowledge of purchasing practices and public personnel administration is helpful.
• Proficiency with MS Word, Excel, Outlook and office applications.

Responsibilities

• Provide clerical support by creating and maintaining reports, databases, charts and records.
• Coordinate purchasing and contract activities; track orders and vendor services; support maintenance schedules.
• Maintain time and attendance records and payroll documentation; ensure regulatory compliance.
• Prepare agendas, record meeting minutes, and draft correspondence; distribute reports.

Skills

MS Word

Excel

Outlook

Organizational skills

Communication skills

Purchasing knowledge

Education

High school diploma or equivalent

Tools

Maintenance management system

Job description

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

Join Hilo Benioff Medical Center and become an essential member of the Plant Maintenance team that helps ensure our facilities remain safe, functional, and well maintained for patients, employees, and visitors. As an Office Assistant IV, you will provide advanced clerical and administrative support that directly contributes to the planning, coordination, and day‑to‑day operations of the department.

This position offers an opportunity to work in a fast-paced environment where organization, communication, and attention to detail are critical to supporting facility maintenance, construction projects, purchasing activities, and departmental operations.

Key Responsibilities

• Provide comprehensive clerical and administrative support by creating and maintaining reports, databases, charts, graphs, inventories, and departmental records.


• Coordinate purchasing and contract activities by preparing purchase requests, maintaining contract files, obtaining approvals, and tracking orders and vendor services. Support maintenance operations by updating preventive maintenance records, maintaining the department's maintenance management system, and assisting with annual maintenance schedules. Maintain time and attendance records, personnel files, and documentation required for payroll processing and regulatory compliance.


• Prepare agendas, record meeting minutes, draft correspondence, and distribute reports and other departmental communications.


• Serve as a primary point of contact for visitors, employees, vendors, and other stakeholders by providing excellent customer service, responding to inquiries, and ensuring effective communication.

Qualifications

• Education: High school diploma or equivalent preferred. Graduation from high school may be substituted for one-half year of required experience.


• Experience: Two and one-half (2 ½) years of progressively responsible clerical experience.


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  Substitution:

  
  

  1. Successful completion of a substantially full-time equivalent clerical/office support/business technology curriculum leading to a degree, diploma or certificate at an accredited community college, business or technical school which included courses in English, clerical/office procedures, and mathematics may be substituted for the required Clerical Experience on the basis of fifteen (15) semester credits of satisfactorily completed coursework for six (6) months of experience, up to a maximum of two (2) years. 2. Education in a baccalaureate program at an accredited college or university may be substituted for Clerical Experience on the basis of fifteen (15) semester credits for six (6) months of experience, up to a maximum of two (2) years.

  
  


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  Knowledge & Skills:

  
  
  
  
  • Proficiency with Microsoft Word, Excel, Outlook, and other common office applications.
  
  
  • Strong organizational, time management, and multitasking skills.
  
  
  • Excellent verbal and written communication skills.
  
  
  • Knowledge of purchasing practices and public personnel administration is helpful.
  
  
  • Ability to prioritize competing responsibilities and work effectively during periods of high activity.
  
  
  
  

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24‑hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*


• 21 paid vacation days (168 hours) per year*


• 21 paid sick days (168 hours) per year*


• Medical, dental, vision, and prescription plans


• Employee Assistance Program


• Participation in the State of Hawaii’s retirement system


• Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOTemployed byHHSC’s East Hawaii Region)are required to complete pre-employment assessments shortly after application submission. If you are notan employee of the East Hawaii Region of HHSC, youwill receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.