Health Unit Coordinator I, Surgical

US Lawns; Hilo (HI); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid holidays and vacation

Job summary

East Hawaii Region of Hawai`i Health Systems Corporation (HHSC) is seeking a Health Unit Coordinator I in the Surgical Unit at Hilo Benioff Medical Center. You will ensure seamless communication among patients, families, nurses, physicians and staff to support high-quality care.

Responsibilities include coordinating admissions, transfers and discharges, maintaining charts and EMRs, supporting staffing/scheduling, and managing unit supplies while meeting regulatory requirements in a fast-paced

Qualifications

• Education: High school diploma or equivalent.
• Experience: Two years of clerical/administrative experience involving office procedures, communication, and recordkeeping.
• Substitution: an associate or bachelor's degree may substitute for all required experience.
• Knowledge & Skills: medical terminology and EMR systems; strong organizational, communication, and customer service skills; ability to prioritize tasks; proficiency with MS Word and Excel.

Responsibilities

• Coordinate patient admissions, transfers, discharges, and other unit activities with accurate documentation.
• Manage patient charts, unit logs, EMRs, and communicate information to clinical staff; act as communication hub for nursing unit.
• Support staffing and scheduling by assisting with staffing coordination, schedule changes, staff notifications, and time/attendance.
• Monitor unit supplies and inventory; prepare reports; keep nursing station organized and compliant with regulatory requirements.

Skills

Medical terminology

Electronic medical record systems

Organizational skills

Communication

Customer service

Prioritization

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Job description

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

Join a dedicated team that plays a vital role in supporting patient care at Hilo Benioff Medical Center, a community hospital serving East Hawaiʻi. As a Health Unit Coordinator I in the Surgical Unit, you will help ensure patients, families, nurses, physicians, and support departments remain connected through effective communication, coordination, and administrative support.

This position is ideal for an organized, customer-focused professional who thrives in a fast-paced healthcare environment and enjoys being an essential member of a collaborative patient care team. The position supports both surgical and pediatric services and requires the ability to prioritize responsibilities and respond effectively during emergency situations.

Key Responsibilities

• Coordinate patient admissions, transfers, discharges, and other unit activities while ensuring all required documentation is completed accurately and efficiently.
• Maintain patient charts, unit logs, electronic medical records, and other documentation while communicating important information to the appropriate clinical staff. Serve as the communication hub for the nursing unit by assisting patients, visitors, physicians, and staff and directing inquiries to the appropriate resources.
• Support staffing and scheduling activities by assisting with staffing coordination, schedule changes, staff notifications, and time and attendance functions.
• Monitor unit supplies, maintain inventory, prepare reports, and ensure the nursing station remains organized and compliant with regulatory requirements. Participate in staff development, emergency response activities, regulatory compliance initiatives, and other departmental responsibilities that support high-quality patient care.

Qualifications

• Education: High school diploma or equivalent
• Experience: Two (2) years of clerical or administrative experience involving office procedures, communication, and recordkeeping
• Substitution: An Associates or Bachelors degree from an accredited college or university may be substituted for all of the required Experience.
• Knowledge & Skills:
  • Familiarity with medical terminology and electronic medical record systems
  • Strong organizational, communication, and customer service skills
  • Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment
  • Proficiency with standard office software (e.g., Microsoft Word, Excel)

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*
• 21 paid vacation days (168 hours) per year*
• 21 paid sick days (168 hours) per year*
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOTemployed byHHSC’s East Hawaii Region)are required to complete pre-employment assessments shortly after application submission. If you are notan employee of the East Hawaii Region of HHSC, youwill receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.