Office Assistant II

MaineGuide; Farmington, Northern (ME, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Department of Health and Human Services (DHHS) in Farmington, Maine, is seeking an Office Assistant II to provide administrative support, including answering phones, filing, mail handling, and general clerical duties. This is a seasonal/administrative role within the Office for Family Independence.

The position offers a structured benefits package and opportunities for growth within state government. The role requires competency in modern office practices and the ability to make independent

Qualifications

• Formal training or experience in office and administrative support.
• Ability to make independent decisions and follow procedures.

Responsibilities

• Answering incoming phone calls
• Processing incoming and outgoing mail
• Filing paperwork and documents
• Faxing, scanning and indexing documents
• Assisting in a back-up capacity for staff, greeting visitors and routing to appropriate employee, unit or office for services.

Skills

Outlook

Excel

MS Word

Reception by phone

Data entry

Keyboarding

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Department ofHealth and Human Services (DHHS)

Date: October 7, 2026

Closing Date:October 21, 2026

Job Class Code:6538

Grade:08 (Administrative)

Salary:$16.80 - $23.24 per hour

*This is inclusive of a 4.00% recruitment and retention stipend

*New employees begin at $16.80 per hour

Position Number:02022-7379

Location Farmington

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As an Office Assistant II, you will be performing a variety of administrative support duties including typing, filing, making copies, answering telephones and other general clerical duties as needed. These duties may include:

• Answering incoming phone calls,
• Processing incoming and outgoing mail,
• Filing of paperwork and documents,
• Faxing, scanning and indexing documents,
• Assisting in a back-up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services. As well as receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log.
• Other miscellaneous administrative duties as assigned.

Minimum Qualifications:

To qualify, you must have training, education or experience in office and administrative support work that demonstrates:

• competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
• the ability to use independent decision making on processing information, following appropriate processes, and acting in accordance with standard procedures.

Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice.

• Outlook or comparable email applications,
• Excel or comparable spreadsheet applications,
• MS Word or comparable word processing applications,
• Receptionist and customer assistance by phone,
• Data entry (entering data and narratives)
• Keyboarding (words per minute).

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

Office for Family Independence (OFI) is responsible for administration of eligibility determination for several programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement and Child Support.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit– Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage– The State of Maine pays85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find thepremium costsfor you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan– The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under theFamily and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.