Office Assistant I, Plastic Surgery

Christiana Care Health System; Newark (DE); On-site; USD 24,000 - 35,000; Full time

Job summary

ChristianaCare in Newark, DE is seeking a full-time Medical Office Assistant I for the Plastic Surgery team. The role involves scheduling appointments, patient intake, and coordinating with insurance and referrals to ensure smooth operations.

You will greet patients professionally, maintain confidentiality, collect necessary information, and support daily administrative tasks in a fast-paced clinical setting.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• Handles payments and verifies insurance coverage and coordinates referrals.
• Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers.

Education

High School Graduate or GED

Job description

ChristianaCare is hiring a full-time Medical Office Assistant to join their Plastic Surgery team in Newark, DE at Map II.

As an office assistant you will be involved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility.

The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Work Schedule

• Monday through Friday: 8:00am to 4:30pm

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Are you passionate about making a difference in people's lives? As a Medical Office Assistant I, you'll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job-it's an opportunity to be part of a mission-driven team dedicated to excellent service and care.

When we lead with love, excellence is inevitable.
#LI-EH1

Hourly Pay Range: $17.67 - $25.62This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Oct 2, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/