Office Assistant I/II (Personnel & Training Bureau)

City of Cypress; Cypress (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

The Cypress Police Department is seeking an Office Assistant I/II who is organized, proactive, and energetic to support personnel processing, onboarding, and training coordination. The role requires confidentiality and strong attention to detail in handling sensitive applicant and employee information.

Responsibilities include processing background paperwork, tracking exams, organizing files, assisting with new hire orientation, and maintaining training records.

Qualifications

• At least one year of general office experience, including public contact.
• High school diploma or GED.
• Associate’s degree and law enforcement experience are highly desirable.

Responsibilities

• Prepare background investigation paperwork and provide to applicants after testing.
• Meet with applicants and review paperwork before background investigations.
• Track status of background checks and pre-employment exams (polygraph, psych, medical).
• Organize background investigation files per POST standards and retention guidelines.
• Process new hire paperwork and coordinate with HR; assist with orientation of new employees.
• Coordinate mandatory training for each position within the Police Department.
• Maintain training documentation and upload to POST data portal.
• Assist with tracking the Police Department's training budget.
• Maintain records of employee POST certifications and submit copies to HR.
• Receive, sort, and distribute mail; maintain accurate filing systems and records.
• Inventory and maintain office supplies; ensure policy Adherence.

Skills

General office experience

Public contact

Organizational skills

Confidentiality

Education

High school diploma or GED

Associate’s degree (desirable)

Job description

Help build a stronger community and join our team! The Police Department's Personnel & Training Bureau is looking for anOffice Assistant I/II who loves being organized and brings positive energy to the workplace. If you are a proactive problem-solver who enjoys supporting a team, this is an exciting opportunity for you!

This position performs a variety of clerical and administrative duties related to personnel processing, background investigations, employee onboarding, training coordination, and records management. The position requires sound judgment, strong organizational skills, attention to detail, and the ability to maintain strict confidentiality when handling sensitive applicant and employee information.

• Prepare and provide background investigation paperwork to applicants upon successful completion of the testing process.
• Meet with applicants and review completed paperwork prior to the start of the background investigation.
• Track status of the background investigation and pre-employment exams such as the polygraph, psych and medical.
• Organize the background investigation folder according to POST standards; maintain files and related documents per the retention guidelines.
• Process new hire paperwork and coordinate with Human Resources as needed; assist the Bureau with orientation of new employees.
• Assist with the coordination of mandatory training for each position within the Police Department.
• Maintain training documentation as required and upload to POST's data portal.
• Assist with tracking the Police Department's training budget.
• Maintain record of employee POST certifications and submit copies to Human Resources.
• Receive, sort and distribute incoming and outgoing mail.
• Maintain accurate records and a filing system in accordance with policies and procedures which may include reviewing files for accuracy and completeness.
• Inventory and maintain office supplies.
• Maintain strict confidentiality regarding applicant and employee background information.
• Ensure department and city policy adherence concerning training, expenses and hiring standards.
• Perform other duties as assigned.

Experience and Education

• A minimum of one year of general office experience, including public contact.
• High school diploma or G.E.D.
• An Associate's degree and experience working in a law enforcement environment are highly desirable.

Determination as to whether an appointment will be made at the Office Assistant I or Office Assistant II level is dependent on both the candidate's qualifications and the needs of the Department.

A resume is required. Failure to submit a resume will result in disqualification from the process.

CYPRESS POLICE DEPARTMENT

Employment Disqualification Standards

CRIMINAL

1. Any felony conviction except as provided in Government Code 1029(b)-(e).

ILLEGAL USE OR POSSESSION OF DRUGS

1. Any adult use or possession of a drug classified as an illegal opiate, hallucinogen, stimulant or depressant in the past 7 years. This includes cocaine, methamphetamine, heroin, GHB, ecstasy, etc.

FINANCIAL

1. A pattern, history, or irresponsibility as evidenced by debt collections, civil judgments, or failure to pay, etc. Exigent circumstances may be evaluated on an individual basis.

MOTOR VEHICLE OPERATIONS

1. Any conviction of driving under the influence of alcohol or drugs within the past seven years of the date of application or morethan one conviction of driving under the influence at any time.

ALL POLICE DEPARTMENT APPLICANTS WILL UNDERGO A THOROUGH BACKGROUND INVESTIGATION TO ENSURE CANDIDATES ARE OF GOOD MORAL CHARACTER (GOV'T CODE SECTION 1031). ALL BACKGROUND INVESTIGATIONS WILL BE SUPPLEMENTED BY A POLYGRAPH EXAMINATION

If you have questions about your particular situation, please contact the Cypress Police Department's Personnel and Training Bureau at [phone].