Office Assistant - Hydraulic Repair

Horner Industrial Group; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Horner Industrial Group in Cincinnati is seeking an Hydraulic Repair Office Assistant to support the Hydraulics Repair Shop. The role covers answering phones, greeting visitors, coordinating with staff, preparing quotes, and processing job paperwork within the Spring Point system.

The ideal candidate has a high school diploma, 1–3 years of office experience, proficiency with Microsoft Office, and basic ERP familiarity.

Qualifications

• High School Diploma or Equivalent is required.
• 1–3 years of general office experience, preferably in a manufacturing environment.
• Proficiency with Microsoft Office; ERP experience is a plus.

Responsibilities

• Answer phones using a computer-based system and route calls.
• Greet customers and visitors at the shop.
• Enter labor hours and material usage in the Spring Point system.
• Create purchase orders and shipment paperwork.
• Coordinate with customers and vendors on pickups and deliveries.
• Assist with invoicing and payment information processes.

Skills

Office experience

Communication skills

Organizational skills

Time management

Education

High School Diploma or Equivalent

Tools

Microsoft Office

ERP systems

Job description

Hydraulic Cylinder Office Assistant

Horner is seeking an Hydraulic Repair office assistant for its Cincinnati Hydraulics Repair Shop located at 4721 Interstate Drive. This position is scheduled 7:00a to 3:30p Monday through Friday – familiarity with manufacturing / mechanical repair / various metals and hydraulic seals is a plus.

Responsibilities of this role include:

• Answer phones using computer based phone system; route calls to appropriate person or department within the organization and its outlying locations.
• Greet customers, visitors and other office guests.
• Regular interaction with staff members across all locations and departments
• Prepare quotes for shop
• Enter Labor Hours into Spring Point system and timekeeping databases
• Enter Material use into Spring Pont data system
• Create Purchase orders for job materials as required
• Coordinate with customers and vendors on pickup or deliveries
• Create shipment paperwork
• Pull Spring Point data system paperwork to prepare jobs for pricing
• Process Jobs thru the invoicing process
• Obtain payment info from Customer (PO, credit card, etc.)
• Work with corporate AR to resolve errors / customer order issues
• Work with corporate AP to resolve errors / purchase order issues
• File Jobs and PO’s (both hard copy and electronic)
• All other duties as assigned

Skills and experience desired:

• High School Diploma or Equivalent
• 1 – 3 years of general office experience (experience with mfg. environment is a plus)
• Must demonstrate basic proficiency with computer software, including Microsoft Office products; prior experience with ERP system(s) is preferred but not required
• Must demonstrate good communication and organizational skills
• Must be able to perform essential functions of job, with or without reasonable accommodations.

Horner offers a competitive wages, benefits package, and 401(k) Plan. To learn more about us, visit our website at www.hornerindustrial.com.

Horner Industrial Group is an Equal Opportunity Employer.