Office Assistant/Front Desk - Reconstructive Orthopedics

Virtua Health; Moorestown Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)/403(b) plan

Paid time off

Tuition assistance

Job summary

Virtua Health is seeking a detail-oriented Medical Office Assistant to perform front-desk and billing duties at our Moorestown/Medford locations. Responsibilities include verifying insurance, answering phones, scheduling patient appointments and registering patients with accurate demographics.

The role also involves billing tasks, co-pay collection, and assisting with referrals and pre-certifications as needed. Prior office experience is preferred.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring.
• Schedules patient appointments and registers patients, updating demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants at sites and mentor staff.

Skills

Communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma

Tools

Billing software

Job description

Candidate must be available for 2 nights a week and some Saturday mornings and be willing to travel to Moorestown and Medford.

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Salary

$18.69 - $26.01 Hourly

Benefits

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to:

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance, and an employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.