Office Assistant - Clinic

CHI; Sugar Land (TX); On-site; USD 26,000 - 39,000; Full time

Job summary

CHI Office Assistant role in Sugar Land, Texas supports leadership and helps maintain efficient, high-quality service in a healthcare setting. You will handle a range of administrative tasks to keep daily operations running smoothly.

Responsibilities include patient check-in/out, EMR data entry, billing support, appointment coordination, and processing referrals with providers and payers to ensure timely, accurate care delivery.

Qualifications

• High School diploma or GED at hire.
• 2 years of healthcare admin experience.
• Strong organizational and communication skills.

Responsibilities

• Greet and check-in patients; complete intake paperwork.
• Copy/scan medical records and insurance information into EMR.
• Check-out patients; code procedures and diagnoses for charges.
• Collect patient payments and handle billing inquiries.
• Answer calls; schedule and confirm appointments; verify required documents.
• Process referrals, authorizations, and pre-certifications with providers and payers.

Skills

Healthcare experience

Education

High School Diploma or GED

Job description

Job Summary And Responsibilities

As our Office Assistant, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service.

Job Summary And Responsibilities

As our Office Assistant, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service.
Every day, you will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.
To thrive in this critical role, you will demonstrate exceptional organizational acumen, a proactive and resourceful approach to problem-solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.

• Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.
• Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
• Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.
• Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.
• Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules.
• Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.

Job Requirements

• High School Graduate, upon hire or
• High School GED, upon hire and
• 2 years related experience in a healthcare environment., upon hire

Preferred

• None, upon hire

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$19.49 - $27.52 /hour