Office Assistant (Administrative Specialist I) Wake County

State of North Carolina; Wake Forest (NC); Sur place; USD 39 000 - 52 000; Plein temps

Résumé du poste

The North Carolina State Highway Patrol’s Logistics Unit seeks an Administrative Specialist I in Raleigh, NC. This role supports daily office operations, maintains vehicle records, assists customers, and ensures efficient delivery of logistical services.

Minimum education includes a high school diploma and two years of related administrative experience; an equivalent combination may apply. Strong data entry, attention to detail, and customer service are essential.

Qualifications

• High school diploma or GED plus two years of related administrative experience.
• Equivalent combination of education and experience may apply.
• Experience with data entry, records management, and customer inquiries.

Responsabilités

• Coordinate daily administrative and office-support activities for the Logistics Unit.
• Answer telephone calls, respond to emails, greet customers, and route inquiries appropriately.
• Enter, update, and verify information in the vehicle database.
• Create, organize, file, and maintain electronic records and supporting documentation.
• Review and process P-Card transactions and related documentation.
• Provide administrative support for Logistics Unit programs, services, and operational priorities.

Connaissances

Administrative support

Database entry

P-Card processing

Recordkeeping

Customer service

Formation

High school diploma or GED

Outils

Vehicle database

Electronic records software

Description du poste

Agency

NC State Highway Patrol

Division

NC State Highway Patrol

Job Classification Title

Administrative Specialist I (S)

Position Number

60086918

Grade

NC08

About Us

The North Carolina State Highway Patrol’s primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state’s traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina’s motoring public.

Description of Work

Help keep public safety operations moving—one detail, record, and request at a time.

The North Carolina State Highway Patrol is seeking an organized, service-oriented professional to join its Logistics Unit as an Administrative Specialist I. This position supports daily office operations, maintains critical vehicle and administrative records, assists customers, and helps ensure the accurate and efficient delivery of logistical services.

Knowledge Skills and Abilities/Management Preferences

Salary Grade: NC08

Salary Range: $39,244 - $51,941

_ This position is located at: _

1300 Blue Ridge Rd

Raleigh, NC 27607

Management Prefers:

These skills are not required but may be used to identify applicants who are most qualified for the position.

• Experience providing administrative support in a logistics, fleet, government, or operational environment.
• Experience entering, maintaining, and verifying information in databases or electronic tracking systems.
• Experience processing P-Card, purchasing, procurement, or other financial transactions and documentation.
• Experience organizing and maintaining electronic records in accordance with established procedures.
• Demonstrated customer-service and communication experience working with internal staff, external partners, or the public.

Key Responsibilities

Responsibilities include, but are not limited to:

• Coordinate daily administrative and office-support activities for the Logistics Unit.
• Answer telephone calls, respond to emails, greet customers, and route inquiries appropriately.
• Enter, update, and verify information in the vehicle database.
• Create, organize, file, and maintain electronic records and supporting documentation.
• Review and process P-Card transactions and related documentation.
• Provide administrative support for Logistics Unit programs, services, and operational priorities.

Position/Physical Requirements:

Typical work schedule: Monday-Friday; 8:00am-5:00pm

Note:Qualified recommended applicant(s) must undergo and successfully pass:

Criminal Background Investigation

Drug Screening Test

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma

AND

two years of related administrative experience (*);

OR

an equivalent combination of education and experience.

(*) For purposes of this position, related administrative experience may include providing office or program support; responding to telephone calls, emails, and customer inquiries; entering and maintaining data; managing electronic or paper records; preparing documents and correspondence; supporting purchasing or financial transactions; and coordinating daily administrative activities.

Supplemental and Contact Information

The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

https://www.ncshp.gov/

The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement.

The primary purpose of the North Carolina State Highway Patrol’s Logistics Unit is to provide the operational resources, equipment, facilities, and administrative support necessary for personnel to perform their public-safety responsibilities effectively. The unit manages law-enforcement vehicles, uniforms and supplies, equipment inventory, facilities and capital-improvement projects, employee reimbursements, purchasing and invoicing, vehicle-damage claims, and fuel infrastructure throughout the state.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. NCSHP supports pay equity for women, establishes paid parental leave for birth, adoption, and foster care, and implements fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.