Office Assistant 2 (PCN 061806)

State of Alaska; Delta Junction (AK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Twelve paid holidays

Job summary

State of Alaska is seeking an Office Assistant 2 to support the Delta Junction Public Health Center and the local community. You will provide customer service, manage medical records and data, and collaborate with healthcare providers and off-site clinics.

This role covers a range of administrative responsibilities in a rural Alaska setting. The position emphasizes accountability, adaptability, and strong communication to serve residents effectively.

Qualifications

• High school diploma or equivalent.
• One year of clerical experience including greeting clients, answering phones, typing, filing, sorting mail, data entry, and logs.
• Education may substitute for experience per state policy.

Responsibilities

• Support Delta Junction Public Health Center and local community.
• Provide customer service, work with medical records and data, and collaborate with providers and off-site clinics.
• Handle a variety of administrative tasks and duties as assigned.

Skills

Accountability

Adaptability

Customer Service

Interpersonal Skills

Oral & Written Communication

Education

High school diploma or equivalent

Experience substitution options

Job description

Job Description

Welcome to the Department of Health! We’d be delighted to have you join our team.

As the Office Assistant 2, you’ll be a key part of supporting the Delta Junction Public Health Center and the local community. You’ll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off‑site clinics, and take on a variety of administrative responsibilities. If you’re looking for a rewarding position where your work truly matters, we’d love to connect with you.

For more about what we do for Alaska, please visit our recruitment video: https://health.alaska.gov/dph/Nursing/Pages/recruitment/default.

Our Organization, Mission, And Culture

As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families.

The Division Of Public Health Exemplifies These Values

• Accountability: We are committed to responsible use of human, financial, and environmental resources.


• Respect: We provide services without discrimination or judgment.


• Human Potential: We are committed to developing each Alaskan’s potential as a healthy individual as well as fostering strong, healthy communities.


• Integrity: We are honest and ethical in all we do.


• Scientific Excellence: We are committed to contributing to the body of scientific knowledge and to using the best available knowledge and data to set public health policy.

The Benefits Of Joining Our Team

Become a member of an innovative team that collaborates with communities across Alaska to create meaningful contributions to the public’s health. Learn and grow in the Last Frontier while making a difference where we live, work, and play. Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually.

For more in‑depth benefit information, please go to: https://drb.alaska.gov/employee/

The Working Environment You Can Expect

Working in Delta Junction means enjoying wide‑open Alaska landscapes, clear skies, and a friendly rural community at the end of the Alaska Highway. Surrounded by farmland, forests, and stunning views of the Alaska Range, it’s a great place for those who love outdoor adventure and a quieter, close‑knit lifestyle.

Who We Are Looking For

The ideal candidate will possess some or all of the following position‑specific competencies in addition to the minimum qualifications listed below:

• Accountability: Holds self and others accountable for measurable high‑quality, timely, and cost‑effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.


• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.


• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.


• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.


• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Special Notice

• A valid Driver's License is required at the time of appointment.

Minimum Qualifications

High school diploma or the equivalent.

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

\"High school diploma equivalent\" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

• Three (3) professional references with current contact information, including 1-2 current or previous supervisors.


• Current performance evaluation, if available.


• A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications.

If chosen for the position, the candidate will be required to provide the following items prior to employment

• Proof of Tetanus, Diphtheria, Pertussis (Tdap), Mumps, Measles, Rubella (MMR), and Varicella immunizations.


• Proof of Hepatitis B (immunity or a signed declination statement).


• Annual influenza vaccination or a signed declination statement.


• Proof of Tuberculosis screening within the past 12 months.


• A copy of your current driver’s license.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal‑opportunity employer.

Contact Information

Suzanne Kowalsky / Office Assistant 4

Email: [e-mail]

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental


• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.


• AVTEC


• Confidential


• Correctional Officers


• Marine Engineers


• Mt. Edgecumbe Teachers


• Supervisory


• Unlicensed Vessel Personnel/Inland Boatman's Union


• Exempt employees (not covered by collective bargaining)


• The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.


• General Government


• Labor, Trades and Crafts


• Public Safety Employees Association


• Masters, Mates & Pilots


• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group‑based insurance premiums for


• Term life (employee, spouse or qualified same sex partner, and dependents)


• Long‑term and short‑term disability


• Accidental Death and Dismemberment


• Long‑term care (self and eligible family members)


• Supplemental Survivor Benefits


• Employee‑funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)


• Matching employer contribution into a defined contribution program (new employees)


• Employer contribution into a defined benefit or defined contribution program (current employees)


• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security


• Option to enroll in the Alaska Deferred Compensation Program


• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served


• Twelve (12) paid holidays a year