Office Assistant

College of Lake County; United States; Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

Paid holidays

Flexible spending accounts

Disability insurance

Résumé du poste

College of Lake County is seeking an Office Assistant to provide clerical and customer service support to the Biological & Health Sciences Operations Department. This role serves as the first point of contact for students, staff, faculty and visitors, helping navigate college services and maintain organized records.

The position offers a part-time schedule with a 20-hour work week at Grayslake Campus, pay of $15.02 per hour, and a welcoming, inclusive work environment that values service

Qualifications

• High School Diploma or equivalent required.
• Basic familiarity with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines with close supervision.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Responsabilités

• Assist telephone and walk-in customers; respond to inquiries related to college services; transfer or refer calls as appropriate; welcome students, staff and visitors.
• Provide clerical support to department staff, including data entry, document preparation, and records management; maintain office equipment and supply ordering.
• Participate in cross-departmental initiatives and campus events; identify process improvements to enhance efficiency and service delivery; support department and college goals.

Connaissances

MS Office

Communication

Multitasking

Customer service

Formation

High School Diploma or equivalent

Outils

Workday

Description du poste

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance). We value candidates who bring language skills that help us better serve and connect with our diverse community. Bilingual English/Spanish proficiency is preferred but not required.

Position Title

Office Assistant

Job Summary

The Office Assistant provides clerical, and customer service support to the department. This role contributes to a welcoming and inclusive atmosphere, serving as the first point of contact for students, staff, faculty, and visitors. The Office Assistant is integral to student success by helping individuals navigate college services, maintaining organized records, and supporting day-to-day departmental functions.

Job Description

• Student/Customer Services: 55% Assist telephone and walk-in customers, responding to inquiries related to college services and referring or transferring calls as appropriate Welcome students, staff, and visitors, creating a friendly and inclusive front-office environment Support the distribution of mail and departmental materials Demonstrate excellent verbal and written communication skills, maintaining professionalism in all interactions Contribute to student success by offering accurate, helpful information and facilitating access to college resources
• Department Operations and Processes: 35% Provide clerical support to department staff, including data entry, document preparation, and records management Maintain and monitor office equipment, including ordering supplies for copiers and reporting service needs to appropriate departments Assist with campus and community special projects and events, including logistics and setup Support faculty needs related to classrooms and event coordination
• Other: 10% Participate in cross-departmental initiatives and campus events. Identify and recommend process enhancements to improve efficiency and service delivery. Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position.

Physical

Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental

Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Vision

Ability to observe in a near visual range with or without correction or reasonable accommodation.

Required Qualifications

• High School Diploma or equivalent required.
• Basic familiarity with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines with close supervision.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Desired Qualifications

• Some prior office, administrative, retail, or customer service experience (internship, student employment, or volunteer work acceptable).
• Experience working with computer information systems used for student and employee data and reporting such as Workday.

Pay & Schedule

Pay $15.02/hour

Work Schedule Monday - Thursday 2:30pm - 7:30pm

Full-Time/Part-Time: Part time

Total Hours Per Week: 20

Position Type: Staff

Job Family: Classified

Posting Date: 11/02/2026

Expected Start Date: 01/11/2027

Compensation Grade: A11

Location: Grayslake Campus

Department: Biological & Health Sciences Operations Department

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, age, sex, national origin, disability, religion, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, ancestry, citizenship, parental status, pregnancy or any other status protected by law.

About the College

College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth. CLC achieved a milestone in 2025 with its designation as a Leader College of Distinction. CLC is part of the Achieving the Dream (ATD) Network, made up of 300+ colleges committed to supporting student success at their institutions and promoting economic vitality throughout their communities. CLC has been a member of the ATD Network since 2019 and has held Leader College status since 2023.