Office Assistant

Sarah Bush Lincoln; Toledo (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Sarah Bush Lincoln’s Toledo Clinic is seeking an Office Assistant to support daily front-desk operations and patient encounters in person and by phone. You will process appointments, verify patient information, and help prepare patient files for clinicians.

The role also involves processing payments, posting charges, reconciling cash, and assisting with clerical duties. A friendly, detail-oriented approach will support smooth clinic workflows.

Qualifications

• High School diploma is required.

Responsibilities

• Answer all incoming calls and route or take messages.
• Complete patient check-in/out and prepare files for clinical staff.
• Enter payments, post charges, and reconcile cash drawer daily.
• Greet patients and visitors and provide basic clerical support.
• Assist with deposits and billing activities as needed.

Skills

Reception & front desk

Customer service

Clerical tasks

Education

High School Diploma

Job description

## Office AssistantApplyremote type: On-Sitelocations: Toledo Clinictime type: Full timeposted on: Posted Yesterdayjob requisition id: JR105006**Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.**Office Assistant**Job Description**Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.Department: Toledo ClinicHours: Full-time/40 hours per weekRequired: HS DiplomaPay: Based off experience, starting at $17.79**Responsibilities**Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters., Provides general assistance to patients and/or visitors as needed.**Requirements**High School (Required)**Compensation**Estimated Compensation Range$17.79 - $27.57Pay based on experience