Office Assistant

COMMUNITY LAW GROUP PLLC; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance-Based Bonuses

Paid Time Off

Health insurance

Professional Growth

Employee Recognition

Team Culture

Positive Work Environment

Job summary

Community Law Group, PLLC, known throughout Tennessee as “Abogados de la Comunidad,” is a bilingual, community-centered law firm in Nashville. We are seeking an Office Assistant – Mail to ensure documents are received, processed, organized, and distributed accurately and on time.

This role supports attorneys and staff with confidential information handling and general administrative tasks in an in-person Nashville office.

Qualifications

• Minimum of two years of professional work experience; experience managing incoming and outgoing mail or administrative duties is preferred.
• Bilingual in English and Spanish, reading/writing/speaking proficiently.
• High school diploma or equivalent.
• Excellent organizational skills and strong attention to detail.
• Proficiency in Microsoft Office 365 and comfort using online software.
• Ability to work independently, solve problems, prioritize tasks, and meet deadlines.
• Professional and friendly communication, service-oriented.
• Ability to handle confidential/sensitive information with integrity.
• Dependable, adaptable, and comfortable in a fast-paced environment.
• Commitment to teamwork and mission of the firm.

Responsibilities

• Receive, sort, date-stamp and distribute mail and documents.
• Prepare, process and send outgoing mail and packages on time.
• Maintain organized records and tracking logs for documents and mail.
• Scan, copy, upload, and route documents to relevant team members.
• Respond to internal requests for documents in a timely, professional manner.
• Assist with general administrative tasks: filing, faxing, data entry, note-taking.
• Update client and team records according to procedures.
• Support attorneys, paralegals, and staff with clerical tasks.
• Greet visitors professionally and direct them appropriately.
• Maintain confidentiality and meet deadlines.

Skills

Two years experience

Bilingual English/Spanish

Organizational skills

Attention to detail

Deadline oriented

Professional communication

Confidentiality

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Job description

MAKE A DIFFERENCE IN THE COMMUNITY YOU SERVE

Are you an organized, detail-oriented professional with experience managing incoming and outgoing mail and supporting daily office operations? Are you looking for an opportunity to grow with a dynamic law firm that is committed to serving its community? If so, we would love to meet you.

Community Law Group, PLLC, known throughout Tennessee as “Abogados de la Comunidad,” is a bilingual, community-centered law firm. We are looking for a dependable Office Assistant – Mail to help ensure that physical and electronic documents are received, processed, organized, and distributed accurately and on time.

This role is ideal for someone who enjoys administrative work, takes pride in accuracy, communicates professionally, and understands the importance of handling documents and confidential information with care.

WHY JOIN COMMUNITY LAW GROUP?

At CLG, you are more than a team member. You are part of a mission. Your work helps our attorneys and staff stay organized and supports the service we provide to individuals and families in our community.

• Performance-Based Bonuses: Quarterly bonuses based on performance.
• Paid Time Off (PTO): Paid time off, including vacation and sick days, plus corporate holidays.
• Benefits: Employer contribution toward health insurance.
• Professional Growth: Learning and development opportunities, including courses, events, and books.
• Employee Recognition: Opportunities to recognize and celebrate team members’ contributions.
• Team Culture: Company activities, outings, and retreats.
• Positive Work Environment: A collaborative, supportive, and mission-driven workplace.

POSITION DETAILS

• Department: Administrative
• Schedule: Full-time
• Work Location: In-person

PRIMARY RESPONSIBILITIES

Receive, sort, date-stamp when applicable, and distribute incoming physical and electronic mail and documents.

• Prepare, process, and send outgoing mail and packages accurately and within required timeframes.
• Maintain organized records and tracking logs for documents and mail received, distributed, or sent.
• Scan, copy, upload, and route documents to the appropriate team members or departments.
• Respond to internal requests for documents and provide information in a timely and professional manner.
• Assist with general administrative tasks, including filing, faxing, data entry, note-taking, and preparing or updating reports.
• Update client and team records as needed based on documents received, following established procedures.
• Support attorneys, paralegals, and administrative staff with clerical tasks as assigned.
• Greet visitors professionally, direct them to the appropriate destination, and notify the relevant team members upon arrival.
• Handle physical and digital documents carefully, maintaining confidentiality and meeting deadlines.
• Keep managers informed of daily office activities, document-related issues, and developments that may affect workflow.
• Help maintain an orderly office environment and identify opportunities to improve mail and document-handling processes.

MINIMUM QUALIFICATIONS

• Minimum of two years of professional work experience; experience managing incoming and outgoing mail or performing administrative duties is strongly preferred.
• Bilingual in English and Spanish, with the ability to read, write, and speak both languages proficiently.
• High school diploma or equivalent.
• Excellent organizational skills and strong attention to detail.
• Proficiency in Microsoft Office 365 and comfort using online software and programs.
• Ability to work independently, solve problems, prioritize tasks, and meet deadlines while collaborating effectively with a team.
• Professional and friendly communication skills, with a service-oriented attitude.
• Ability to handle confidential and sensitive information with integrity and discretion.
• Dependable, adaptable, and comfortable working in a fast-paced environment.
• A positive attitude and a commitment to supporting colleagues and the firm’s mission.

WHAT SUCCESS LOOKS LIKE

• In this role, success means:
• Incoming and outgoing mail and documents are processed accurately and on time.
• Mail and document logs are complete, accurate, and up to date.
• Documents are routed to the correct people or departments promptly.
• Internal requests are handled professionally and efficiently.
• Confidential information is protected and handled appropriately.
• The office remains organized and administrative workflows run smoothly.
• The employee communicates clearly, takes initiative, and contributes to a collaborative team environment.

WHO THRIVES AT CLG?

• Organized, dependable, and detail-oriented.
• Bilingual and comfortable communicating with diverse communities.
• Proactive, accountable, and able to manage competing priorities.
• Professional, friendly, and service-focused.
• Comfortable using office technology and learning new systems.
• Committed to teamwork, confidentiality, and continuous improvement.

JOIN OUR TEAM

At Community Law Group, we believe every individual deserves to be treated with dignity, respect, and professionalism. Our team members help make that possible by ensuring that the day-to-day work of the firm is supported with care and efficiency.