Office Assistant

Uconn Health Center; Farmington (CT); On-site; USD 22,000 - 33,000; Part time

Job summary

UConn Health Center in Farmington, CT is seeking a part-time general clerical worker to support the Float Pool, providing clerical cover across inpatient units in the University Tower. Shifts are 3:00 PM–11:30 PM, every other weekend with rotating holidays, and a 30-minute unpaid meal break.

The role requires strong knowledge of office systems, good telephone etiquette, accurate data entry, and the ability to read and interpret instructions.

Qualifications

• Two (2) years' general clerical work experience.
• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience.
• Preferred: Current EKG monitoring certification and/or telemetry experience.
• 2 years - Medical Assistant - EMT - EKG Tech
• Current Clerical experience in an inpatient acute care hospital unit.

Responsibilities

• Observes EKG monitors and reports irregularities to appropriate medical staff.
• Processes admissions, greet and receives new patients; obtains patients' information, assembles/reviews patients' charts upon admission.
• Notifies nursing staff/physicians of patient admission or returns of surgical patients.
• Communicates with patients' family members and help them comply with admissions and discharge procedures. Provides appropriate factual information.
• Transcribes physician orders, processes/schedules orders for diagnostic and therapeutic tests and procedures.
• Notifies staff of new orders.
• Requests services from ancillary and support.
• Notifies staff of critical diagnostic test results; tile/scan diagnostic test results.
• Transports specimens, supplies and medication using pneumatic tubes.
• Maintains unit records; performs quality assurance on charts [verifies that charts/forms are filed and labeled correctly, all orders have been transcribed, allergies are noted]; coordinates entry/maintenance of admission/discharge records ensuring patients' information is recorded in all required systems; maintains patient charts by thinning and adding forms as needed; tile forms and reports.
• Order supplies and maintains stock of unit materials e.g. supply of chart forms, patient care supplies, equipment, and clerical/desk supplies.
• Maintains a hazardous-free work environment and adheres to infection control standards and unit security.
• Sends and are receives documents via fax machine, scanners, email, etc., duplicates documents using copier or scanner.
• Use software for word-processing, emailing, spreadsheets, etc; generate reports and responds to correspondence as directed.
• Responds to patients and staff and visitors requests or complaints.
• Utilizes and communicates with staff and patients via Connexall ( training provided)
• Answers and process unit phone calls. Assists in the orientation of new staff.
• Attends in-service training sessions and department staff meetings as required.
• Participates in performance improvement activities.
• Other related duties as assigned.

Skills

Office systems

Telephone etiquette

Filing

Oral and written communication

Arithmetic computations

Interpersonal skills

Workflow prioritization

Read and interpret instructions

Word processors

Computer terminals

Tools

Word processors

Computer terminals

Job description

The University of Connecticut Health Center is an affirmative action employer, in addition to an EEO and M/F/V/PWD/PV employer.

All employees are subject to adherence to the State Code of Ethics which may be found at www.ethics.state.ct.us .

At UConn Health this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area. This position will work in the Float Pool and will float to all inpatient units in the University Tower in Farmington, CT.

SCHEDULE: Part-time, 56 2/weeks every two weeks, 3:00 p.m. to 11:30 p.m., every other weekend and rotating holidays, 30-minute unpaid meal break

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, ABILITIES : Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which may include word processors, computer terminals or other automated equipment; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.

EXPERIENCE AND TRAINING:

Two (2) years' general clerical work experience.

SUBSTITUTION ALLOWED :

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience.

PREFERRED:

Current EKG monitoring certification and/or telemetry experience.

2 years - Medical Assistant - EMT - EKG Tech

Current Clerical experience in an inpatient acute care hospital unit

SPECIAL REQUIREMENT:

IF NOT CERTIFIED AT HIRE; EKG MONITORING CERTIFICATION MUST BE OBTAINED WITHIN SIX (6) MONTHS OF HIRE TO RETAIN EMPLOYMENT.

EXAMPLES OF DUTIES:

Observes EKG monitors and reports irregularities to appropriate medical staff.

Processes admissions, greet and receives new patients; obtains patients' information, assembles/reviews patients' charts upon admission.

Notifies nursing staff/physicians of patient admission or returns of surgical patients.

Communicates with patients' family members and help them comply with admissions and discharge procedures. Provides appropriate factual information.

Transcribes physician orders, processes/schedules orders for diagnostic and therapeutic tests and procedures.

Notifies staff of new orders.

Requests services from ancillary and support.

Notifies staff of critical diagnostic test results; tile/scan diagnostic test results.

Transports specimens, supplies and medication using pneumatic tubes.

Observes screen of cardiac monitor and listens for alarm; respond to cardiac or respiratory arrests and initiate calls for cardiac or respiratory arrests, notifies medical staff.

Maintains unit records; performs quality assurance on charts [verifies that charts/forms are filed and labeled correctly, all orders have been transcribed, allergies are noted]; coordinates entry/maintenance of admission/discharge records ensuring patients' information is recorded in all required systems; maintains patient charts by thinning and adding forms as needed; tile forms and reports.

Order supplies and maintains stock of unit materials e.g. supply of chart forms, patient care supplies, equipment, and clerical/desk supplies.

Maintains a hazardous-free work environment and adheres to infection control standards and unit security.

Sends and are receives documents via fax machine, scanners, email, etc., duplicates documents using copier or scanner.

Use software for word-processing, emailing, spreadsheets, etc; generate reports and responds to correspondence as directed.

Responds to patients and staff and visitors requests or complaints.

Utilizes and communicates with staff and patients via Connexall ( training provided)

Answers and process unit phone calls. Assists in the orientation of new staff.

Attends in-service training sessions and department staff meetings as required.

Participates in performance improvement activities.

Other related duties as assigned.

WHY UCONN HEALTH

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.