Office Assistant

Therapy Partner Solutions; Bowie (MD); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Therapy Partner Solutions in Bowie, MD is interviewing for a Full Time Office Assistant at our Bowie Pavilion location who enjoys patient care in the outpatient setting. You will greet patients, manage appointments, verify insurance, and process payments to ensure a smooth patient experience.

Join a cohesive outpatient team that values collaboration, accuracy, and excellent customer service as you support therapy staff and coordinate care with billing and MD offices.

Formación

• High school graduate; college or healthcare technical school preferred.
• 1-2 years experience in a front office setting; healthcare environment preferred but not mandatory.
• Excellent customer service and communication skills; strong organizational abilities.

Responsabilidades

• Warmly greet and assist patients in person and over the phone.
• Schedule appointments, verify insurance coverage, and process payments.
• Manage check-ins/check-outs and coordinate referrals with therapy staff.
• Serve as liaison between therapy staff, billing office, and MD offices.

Conocimientos

Microsoft Office

Organized

Multitasking

Interpersonal skills

Customer service

Typing

Educación

High school diploma

Healthcare front office experience preferred

Descripción del empleo

JOIN OUR TEAM

We are interviewing for a Full Time Office Assistant at our Bowie Pavilion location who enjoys patient care in the outpatient setting in Bowie, MD.

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.

Company Story

Delivering clinical excellence for over 25 years.

Advance Rehabilitation Management Group (ARMG) is a physical therapist-owned company that has beenprovidingexceptional physical therapy services since 1998.

We work together.

We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.

Our patients are what drives us.

We treat each patient as we would want ourselves and our families to be treated. We are committed toprovidingthemost personalized and skilled physical therapy service possible in a warm and friendly environment.

Do your best work while living your best life!

We invite you to join a cohesive, highly reputable team with a mission to care for our patients,each other,and the community.

Job Overview & Work Site

Job Overview:

As an Office Assistant, you'll play a crucial role within our outpatient services team, focusing on delivering outstanding customer service. Your responsibilities encompass warmly greeting and assisting patients, managing check-ins and check-outs, handling co-pays, verifying insurance coverage, scheduling and confirming appointments, and efficiently processing new therapy referrals. Additionally, you'll coordinate the commencement of care with our therapy staff while ensuring a seamless and timely experience for our patients.

Key Responsibilities:

• Provide exceptional customer service, managing patient interactions both in-person and over the phone.
• Handle administrative duties including, but not limited to, appointment scheduling, registration verification, and payment processing.
• Maintain staff productivity by effectively managing therapists' schedules.
• Act as a liaison between therapy staff, billing office, and MD offices.

License & Experience

Skills Required:

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Highly organized and skilled in managing schedules.
• Ability to multitask and meet clinic scheduling goals.
• Excellent interpersonal skills, demonstrating initiative, good judgment, and attention to detail.
• Strong customer service skills, both in-person and over the phone.
• Proficient typing skills.

Qualifications & Experience:

• High school graduate; additional education (college or healthcare technical school) preferred.
• 1-2 years experience in a front office setting (healthcare environment preferred but not mandatory).
• Motivated team player with a proactive work attitude and ability to work with minimal supervisi

Min

USD $18.00/Hr.

Max

USD $20.00/Hr.