Office Assistant

Therapy Partner Solutions; Annapolis (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Therapy Partner Solutions in Annapolis, MD is seeking a Full Time Office Assistant at our Bowie Pavilion location to deliver outstanding patient service in an outpatient setting. You will greet patients, manage check-ins/check-outs, handle co-pays, verify insurance, schedule appointments, and coordinate referrals with therapy staff.

Candidates should be highly organized, proficient with Microsoft Office, and able to multitask in a fast-paced environment.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Highly organized with strong scheduling abilities.
• Ability to multitask and meet clinic scheduling goals.
• Excellent interpersonal skills and attention to detail.

Responsibilities

• Provide exceptional customer service in-person and over the phone.
• Handle administrative duties including scheduling, registration verification, and payments.
• Maintain therapists' schedules to support staff productivity.
• Act as liaison between therapy staff, billing, and MD offices.

Skills

Customer service

Microsoft Office

Scheduling

Multitasking

Communication

Typing

Education

High school diploma

Healthcare education preferred

Tools

Microsoft Office

Job description

JOIN OUR TEAM

We are interviewing for a Full Time Office Assistant at our Bowie Pavilion location who enjoys patient care in the outpatient setting in Annapolis, MD.

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.

Company Story

Delivering clinical excellence for over 25 years.

Advance Rehabilitation Management Group (ARMG) is a physical therapist-owned company that has beenprovidingexceptional physical therapy services since 1998.

We work together.

We have a strong, collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.

Our patients are what drives us.

We treat each patient as we would want ourselves and our families to be treated. We are committed toprovidingthe most personalized and skilled physical therapy service possible in a warm and friendly environment.

Do your best work while living your best life!

We invite you to join a cohesive, highly reputable team with a mission to care for our patients,each other,and the community.

Job Overview & Work Site

Job Overview:

As an Office Assistant, you'll play a crucial role within our outpatient services team, focusing on delivering outstanding customer service. Your responsibilities encompass warmly greeting and assisting patients, managing check-ins and check-outs, handling co-pays, verifying insurance coverage, scheduling and confirming appointments, and efficiently processing new therapy referrals. Additionally, you'll coordinate the commencement of care with our therapy staff while ensuring a seamless and timely experience for our patients.

Key Responsibilities:

• Provide exceptional customer service, managing patient interactions both in-person and over the phone.
• Handle administrative duties including, but not limited to, appointment scheduling, registration verification, and payment processing.
• Maintain staff productivity by effectively managing therapists' schedules.
• Act as a liaison between therapy staff, billing office, and MD offices.

License & Experience

Skills Required:

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Highly organized and skilled in managing schedules.
• Ability to multitask and meet clinic scheduling goals.
• Excellent interpersonal skills, demonstrating initiative, good judgment, and attention to detail.
• Strong customer service skills, both in-person and over the phone.
• Proficient typing skills.

Qualifications & Experience:

• High school graduate; additional education (college or healthcare technical school) preferred.
• 1-2 years experience in a front office setting (healthcare environment preferred but not mandatory).
• Motivated team player with a proactive work attitude and ability to work with minimal supervisi

Min

USD $18.00/Hr.

Max

USD $20.00/Hr.