Office Assistant

Key Point Health Service Inc; Baltimore (MD); In loco; USD 19.000 - 27.000; Tempo pieno

Descrizione del lavoro

Key Point Health Services is seeking a full-time Office Assistant for our Dundalk, MD clinic to support daily operations of the outpatient mental health program. The role requires strong customer service skills and mid-level proficiency in Microsoft Office, with prior medical office experience preferred.

Responsibilities include answering phones, greeting patients, maintaining confidential records, and providing clerical support to ensure efficient clinic operations.

Competenze

• High school diploma or equivalent.
• Medical office experience preferred.
• Mid-level competency with Microsoft Office Suite.
• Excellent Customer Service skills.

Mansioni

• Keeps the office running smoothly and securely.
• Answers phone and greets patients promptly.
• Maintains complete timely and accurate records with patient confidentiality.
• Provides clerical support in accordance with Key Point Health Services standards.
• Manages messages and other administrative tasks as needed.

Conoscenze

Microsoft Office Suite

Customer service

Formazione

High school diploma or equivalent

Descrizione del lavoro

OFFICE ASSISTANTOUTPATIENT MENTAL HEALTH CLINICDUNDALK, MARYLANDwww.keypoint.orgDETAILS:Job Type: Full TimePay: $16.50 per hourShift: Monday - FridayMonday/Wednesday/Thursday/Friday: 8:30am - 5:00pmTuesday: 10:30am - 7:00pmWho We Are:Key Point Health Services is a leading nonprofit agency serving people with behavioral healthcare needs in the Greater Baltimore area. We provide comprehensive community-based services that help people thrive while realizing and choosing their goals. We provide opportunities, support and integration within our community. Among the programs and services we provide are Outpatient Mental Health Centers, Adult and Child Psychiatric Rehabilitation Programs, School-Based Therapy, Community Outreach, and Residential Services.Who We Need:We are currently looking for a full-time Office Assistant to join our Dundalk team.What We Need:Someone who has mid-level competency with Microsoft Office Suite.Someone who has excellent customer service skills.Someone who has worked in a medical office setting.Someone who has an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.Key Responsibilities Include:Ensures a smooth-running office.Performs duties in a timely, effective fashion.Ensures security and secure storage of patient records.Answers phone and greets patients immediately, interrupting other work if necessary.Provides clerical support services in accordance with Key Point Health Services, Inc. standards for quality, patient rights, availability, and nondiscrimination.Keeps complete timely and accurate records including phone and other messages.What You Need:Have a high school diploma or equivalentMedical receptionist experience preferredMid-level competency with Microsoft Office SuiteExcellent Customer Service skillsMaintains respect of clients and dedication to meeting their needsMust have reliable transportation to and from workPass a criminal background check and provide a negative drug screenWhat We Offer Part time Employees:Sick and Safe LeaveAccrual PTO timeUp to 7 paid Holidays per year.And more!Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools, or controls; reach with hands and arms; and talk or hear.The employee frequently is required to sit, climb, ascend and descend stairs, balance, taste, and smell.The employee is occasionally required to stoop, kneel, crouch, or crawl.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.DESIRABLE MINIMUM QUALIFICATIONSKnowledge, Skills, and Abilities:• Mid-level competency with Microsoft Office Suite. Excellent Customer Service skills• Maintains respect of clients and dedication to meeting their needsEducation and Experience:• High Diploma or equivalent• Medical office experience preferred.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit, climb, ascend and descend stairs, balance, taste, and smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.