Office and Patient Coordinator OPC – FT

Knoxville Hospital and Clinics; Knoxville (IA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Practically Free Vision & Dental

Low-cost Medical Starting As Low As $@

Matching 401k

Education Assistance

Job summary

Senior Life Solutions, a division of Psychiatric Medical Care, seeks an Office and Patient Coordinator to support Older Adult patients within a small interdisciplinary team. The role focuses on care coordination, community engagement, and strict compliance with clinical and billing standards.

You will collaborate with a psychiatric physician, RN Director, and social worker to deliver compassionate service while maintaining accurate patient records and seamless front-desk operations.

Qualifications

• Administrative tasks and front-desk duties in a medical office.
• Ability to manage multiple tasks with strong organizational skills.
• Excellent interpersonal communication and teamwork within a small interdisciplinary program.
• Strong time management and reliability in a patient-centered environment.
• Team-oriented mindset with adaptability to changing priorities.

Responsibilities

• Care: Work with a small interdisciplinary team to provide high-quality care to Older Adult patients as ordered by a doctor.
• Community: Help foster a culture of kindness, accountability, and collaboration within the program team.
• Compliance: Ensure program operations meet clinical, billing, and regulatory requirements.

Skills

Administrative skills

Organizational skills

Interpersonal skills

Time management skills

Team player

Education

CNA,LPN,MA preferred

Job description

Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country’s largest Behavioral Health Management companies. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day.

Work-Life Balance

• Monday-Friday
• No Weekends
• No On-Call
• 7 Paid Holidays Off Per Year

Competitive Benefits

• Practically Free Vision & Dental
• Practically Free Medical Starting As Low As $20/Month
• Matching 401k
• Furthering Education Assistance

Unmatched Clinical Support

• The PMC Clinical Team is ready to support you every step of the way.
• We have online resources at your fingertips 24/7, including a group curriculum toolkit.
• We connect you with our top therapists/social workers for peer-to-peer training and support.

As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance.

• Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor.
• Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals.
• Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance.

Skills best suited for an Office & Patient Coordinator (OPC)

• Administrative skills
• Organizational skills
• Interpersonal skills
• Time management skills
• Team player; able to work within a small interdisciplinary team

Requirements

• CNA, LPN, MA preferred
• Ability to operate a motor vehicle, patient transport required Will be transporting patients to and from program.
• Medical office experience preferred
• Passion for working with Older Adults preferred
• Front desk/administrative preferred