Office and Patient Coordinator

Psychiatric Medical Care, LLC.; Georgia; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Job summary

The Psychiatric Medical Care, LLC is seeking an Office & Patient Coordinator to support adolescent IOP services onsite in Colquitt, GA. The role blends administrative duties with supervised clinical work, under a clinical supervisor’s direction, including insurance verification and billing tasks.

Responsibilities include completing medical records, census reports, coordinating care with staff, taking vitals, and supporting patient admission processes while contributing to a compliant,

Qualifications

• Bachelor's degree preferred.
• Experience in providing care to adolescents preferred.
• Experience performing administrative or clerical duties, working with computers and EMR.
• Knowledge of community resources for adolescents.

Responsibilities

• Provide group and individual services to patients under supervision.
• Take patient vital signs as directed.
• Complete medical records including filing and form tracking.
• Assist with insurance verification and billing procedures as directed.
• Coordinate care with program staff and supervision.

Skills

Administrative skills

Clerical duties

Billing procedures

Insurance verification

Clinical support

Education

Bachelor's degree

Tools

EMR systems

Job description

Description

Patient Population: Adolescent IOP

Location: Onsite- Colquitt, GA

Hours: Mon-Fri 8am-4:30pm

• The office and patient coordinator provides quality administrative and clerical services for program staff and assists PMC patients with care needs. This position is a combination of administrative and supervised clinical work and would be ideal for a new graduate who is beginning their career in the behavioral health workforce. The office and patient coordinator will participate in clinical care as directed by and under the supervision of their assigned clinical supervisor. The office and patient coordinator’s responsibilities also include assisting with insurance verification/concurrent reviews and billing procedures.

3 Cs:

• Care – Provide the best possible patient care
• Compliance – Ensure the program operates within all regulations
• Community – Become a wonderful addition to your local community

A. Care: All employees are expected to provide the best possible patient care.

1. Ensure patient care needs are met while at the program.
2. Provide group and individual services to patients under the supervision of a clinical supervisor.
3. Ensure completion of the Census report as directed.
4. Assist patients with completion of consents and patient admission process as directed.
5. Take patient vital signs as directed.
6. Participate in treatment team meetings and coordination of care when needed.
7. Coordinate snacks for patients.
8. Complete medical records including filing and form tracking.
9. Responsible for inventory of supplies.
10. Responsible for refrigerator logs and necessary action steps for temperature variances.

B. Compliance: Ensure the program operates within all regulations.

1. Comply with all regulations.
2. Perform billing functions required for the program as directed.
3. Ensure patient insurance verification and concurrent reviews are completed.

C. Community: Become a wonderful addition to your local community.

1. Demonstrate an understanding of community education definitions and activities.
2. Participate in customer service training as it relates to community integration
3. Keep up to date community education contacts as directed.
4. Participate in cohesive team environment to ensure program success.

Requirements

• Education: Bachelor's Degree - preferred.
• Experience: experience in providing care to adolescents preferred.
• Experience performing administrative or clerical duties, working with computers and electronic medical records.
• Knowledge of community resources for adolescents.