Office and Facilities Manager

Bmt Defence Services LTD; Bryn Mawr (PA); Hybrid; USD 46,000 - 71,000; Full time

Benefits offered by this job

Private Medical Insurance (including (

Enhanced Pension

Maternity pay 18 weeks

Inclusive culture

Wellbeing Fund

26 days annual leave

Holiday trading

Discounts

Job summary

BMT is seeking an Office Manager/Senior Facilities Officer to oversee UK offices, ensure safety, compliance, and efficient operation. The role supports multiple sites with travel as required, and a hybrid working pattern with on‑site presence.

You will manage contractors, liaise with landlords, and drive continuous improvement across facilities, safety, and service delivery, while leading teams and maintaining high service standards.

Qualifications

• Experience managing office, facilities, or workplace operations across sites.
• Strong understanding of facilities management, compliance, and workplace services.
• Ability to advise, coach, and train teams on facilities and Health & Safety processes.

Responsibilities

• Oversee UK offices to ensure safe, compliant, well‑maintained workplaces.
• Coordinate with Health & Safety, Security, IT and other teams; maintain records.
• Manage contractors, liaise with landlords, conduct inspections and audits.

Skills

Office management

Facilities management

Health & Safety

Contractor management

Stakeholder management

Team leadership

Reception/front‑of‑house

MS Office

Tools

Facilities management systems

Job description

Job Title: Office Manager/Senior Facilities Officer

Contract Type: Permanent

Flexibility: At BMT, we believe people do their best work when they have the freedom to balance their professional and personal lives. We understand that everyone’s circumstances are different, so we’re always happy to discuss what flexibility might look like for you. While we can’t guarantee every request, we will always listen and explore options that support both you and the needs of the role.

Location: Fareham Office with travel to other UK offices as required. The role offers a degree of flexibility in day-to-day work hours, however, requires some irregular hours and out of hours working. Hybrid working is possible, as long the needs of the role are met, with an expectation of 4 days per week on site.

About BMT

BMT is dedicated to solving some of the most important engineering challenges of our time. Our people use their technical excellence to deliver practical, meaningful solutions that make a real difference.

We are committed to building a safer, more efficient, and more sustainable future. Diversity, equity, and inclusion are central to our mission, shaping our culture and supporting our purpose. Learn more about us at www.bmt.org.

Why Work for Us?

Joining BMT means joining a company that invests in you. As an Employee Benefit Trust (EBT) organisation, we’re independent and free from external shareholders — allowing us to reinvest in our people and make decisions that support long‑term success.

• Private Medical Insurance (including family cover)
• Enhanced Pension
• 18 weeks’ enhanced maternity pay (after 1 year’s service)
• Inclusive and supportive culture
• Annual Wellbeing Fund for hobbies and personal interests
• 26 days' annual leave plus bank holidays
• Holiday trading
• Retail and lifestyle discounts

About The Role

Working as part of the UK Facilities Team, you will oversee BMT’s UK offices to ensure they are safe, compliant, well-maintained, and engaging places to work. While primarily based at your home office, the role requires both virtual oversight and regular travel to other UK sites to provide support and ensure consistency across locations.

You will be responsible for ensuring all offices meet statutory and regulatory requirements, as well as internal company policies. This includes proactively identifying and resolving issues, coordinating with Health & Safety, Security, IT, and other teams as needed, and maintaining accurate records. You will play a key role in ensuring buildings remain compliant by liaising with landlords, managing contractors, and carrying out inspections and audits where required.

The role also involves monitoring facilities performance, ensuring that maintenance, service requests, and operational issues are resolved efficiently and with minimal disruption. You will take ownership of contractor management, ensuring safe working practices, appropriate documentation, and service quality. In addition, you will contribute to continuous improvement by working with stakeholders to enhance the safety, comfort, and productivity of all office environments.

About You

The ideal candidate will thrive in a front‑line, people‑focused role, bringing excellent communication and customer service skills alongside a proactive, organised approach to managing multiple priorities.

You will have a strong background in facilities, office, or workplace management environments and possess the technical knowledge, qualifications, and practical experience needed to advise, guide, and train others on facilities and compliance requirements. You will understand not only what needs to be done, but why it matters, promoting best practice rather than simply ensuring compliance box‑ticking. Experience managing facilities across multiple or geographically dispersed sites is highly desirable.

You will have proven experience leading teams and managing people, alongside responsibility for suppliers, contractors, and service delivery. Previous experience delivering facilities or workplace projects, such as office fit‑outs, relocations, or office set‑ups, would be advantageous.

We are looking for someone who understands what excellent front‑of‑house service looks like, whether through direct reception experience or managing reception and customer‑facing teams. You will take pride in creating a professional, welcoming, and highly effective workplace environment for colleagues and visitors.

A hands‑on approach is essential. You will be willing to roll up your sleeves and support operational activities whenever required, whether that involves moving furniture, assisting with office set‑ups, tackling workplace issues, or helping maintain a safe, clean, and functional environment.

You’ll be confident using Microsoft Office and digital systems, with strong attention to detail when recording and managing information. With excellent stakeholder management skills and a solutions‑focused mindset, you will be comfortable balancing strategic improvements with day‑to‑day operational requirements across multiple sites.

Key Skills & Experience

• Experience managing office, facilities, or workplace operations across single or multiple sites
• Strong technical understanding of facilities management, compliance, and workplace services
• Ability to advise, coach, and train teams on facilities and Health & Safety processes
• Experience delivering projects such as office fit‑outs, relocations, refurbishments, or workplace improvements
• Reception or front‑of‑house experience, either directly or through management responsibility
• Proven line management and team leadership experience
• Excellent communication and customer service skills
• Strong organisational skills with the ability to manage competing priorities
• Knowledge of Health & Safety legislation, compliance requirements, and safe working practices
• Confident use of Microsoft Office and facilities management systems
• Strong stakeholder management and relationship‑building skills
• Problem‑solving and decision‑making capabilityAttention to detail and accurate record‑keeping
• Continuous improvement mindset with the ability to identify and implement operational enhancements
• Proactive, practical, and hands‑on approach, with a willingness to undertake operational tasks where needed

What's Next?

If you’re ready to use your skills to help tackle meaningful challenges and contribute to a more sustainable future, we’d love to hear from you and join a team that values innovation, inclusion, and long‑term impact.