Office Administrator | QuickBooks & CRM Pro | Westover

Express Employment Professionals - Cincinnati East; Morgantown (WV); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Health insurance available

Holiday and vacation pay

Attendance bonus programs

Referral bonus programs

Job summary

Express Employment Professionals - Cincinnati East in Westover, WV is seeking an Office Administrator to support daily office operations, handle customer communication, invoicing, and records. This role emphasizes detail, organization, and friendly service.

The position offers a Monday–Friday schedule from 8:00 AM to 5:00 PM with pay at $18.00 per hour. Weekly pay, health insurance, and other benefits are provided to help you thrive in a busy office environment.

Qualifications

• 2+ years of office administration or related experience.
• College degree or equivalent professional experience preferred.
• Strong computer and data-entry skills.
• Experience with QuickBooks and CRM software preferred.
• Excellent phone, email, and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a busy office environment.
• Friendly, professional, and customer-focused attitude.

Responsibilities

• Answer incoming phone calls and follow up with customers in a professional and timely manner.
• Communicate with customers by phone, email, and text using CRM software.
• Respond to customer questions and provide excellent customer service.
• Submit permit applications and ensure required documentation is completed accurately.
• Maintain organized customer records and databases.
• Pull customer information for mailings and follow-up communications.
• Use QuickBooks for customer data entry, invoicing, and transaction tracking.
• Perform general administrative and office support duties.
• Manage multiple tasks while maintaining accuracy and attention to detail.

Skills

Customer service

Organizational skills

Attention to detail

Time management

Multitasking

Education

College degree or equivalent

Tools

QuickBooks

CRM software

Job description

Express Employment Professionals - Cincinnati East in Westover, WV is seeking an Office Administrator to support daily office operations, handle customer communication, invoicing, and records. This role emphasizes detail, organization, and friendly service.

The position offers a Monday–Friday schedule from 8:00 AM to 5:00 PM with pay at $18.00 per hour. Weekly pay, health insurance, and other benefits are provided to help you thrive in a busy office environment.