Office Administrator and Operations Coordinator

Voda Cleaning & Restoration; Cave Creek (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Opportunities for growth

Job summary

Voda Cleaning & Restoration of Greater Phoenix is seeking a dependable Office Administrator and Operations Coordinator to support customers, technicians, and daily operations. This role combines customer communication, scheduling, and recordkeeping in a busy, office-based setting.

You will help manage calendars, confirm appointments, process inquiries, and assist with invoicing and reporting while visiting job sites occasionally.

Qualifications

• Administrative, customer service, scheduling, dispatching, or office experience.
• Strong communication and organizational skills.
• Professional phone and customer service presence.
• Comfortable managing multiple priorities in a fast-paced environment.
• Proficient with email, Microsoft Office, Word, Excel, and web-based systems.
• Dependable, detail-oriented, and able to work independently.
• Valid driver’s license and reliable transportation.
• Occasionally visiting residential, commercial, and restoration job sites.
• Experience in cleaning/restoration/home services or related field is preferred.

Responsibilities

• Answer calls, texts, emails, and customer inquiries.
• Schedule and confirm appointments.
• Enter and maintain accurate customer and job information.
• Coordinate schedules and updates with technicians and management.
• Follow up on leads, estimates, payments, and questions.
• Assist with invoicing, reporting, files, and office organization.
• Support emergency restoration calls and customer communication.
• Maintain an organized calendar and efficient workflow.
• Complete local site visits for documentation or support.
• Represent Voda professionally with customers, vendors, and team members.

Job description

Voda Cleaning & Restoration of Greater Phoenix

Benefits and Perks

• Fast-paced, team-oriented environment
• Health benefit options
• Generous paid time off
• Opportunities for growth

Company Overview

Voda Cleaning & Restoration of Greater Phoenix provides professional cleaning and restoration services for homes and businesses, including carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water damage restoration, mold mitigation, air duct cleaning, and odor removal.

We are looking for a dependable, organized, and customer-focused Office Administrator and Operations Coordinator to support our customers, technicians, and daily operations.

Position Summary

This position is responsible for customer communication, scheduling, job coordination, recordkeeping, and general office support. The role is primarily office-based but may include occasional local visits to customer properties or active job sites.

Responsibilities

• Answer calls, texts, emails, and customer inquiries
• Schedule and confirm appointments
• Enter and maintain accurate customer and job information
• Coordinate schedules and job updates with technicians and management
• Follow up on leads, estimates, payments, and customer questions
• Assist with invoicing, reporting, files, and office organization
• Support emergency restoration calls and customer communication
• Help maintain an organized calendar and efficient workflow
• Complete occasional local site visits for documentation, customer support, or operational needs
• Represent Voda professionally with customers, vendors, and team members

Qualifications

• Administrative, customer service, scheduling, dispatching, or office experience
• Strong communication and organizational skills
• Professional phone and customer service presence
• Comfortable managing multiple priorities in a fast-paced environment
• Proficient with email, Microsoft Office, Word, Excel, and web-based systems
• Dependable, detail-oriented, and able to work independently
• Valid driver’s license and reliable transportation
• Comfortable occasionally visiting residential, commercial, and restoration job sites

Experience in cleaning, restoration, home services, construction, property management, insurance, or another service-based business is preferred.

If you’re looking for a company that values hard work, rewards performance, and offers real opportunities to grow, we want to hear from you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.