Office Administrator

Real Property Management Richmond Metro; Virginia; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Parental leave

401(k)

401(k) matching

Dental insurance

Health insurance

Training & development

Vision insurance

Job summary

Real Property Management Richmond Metro is seeking an Office Administrator to handle incoming calls and support business operations. The role involves professional interaction with prospective and current tenants and acts as the face of the office for the franchise.

You will interact with every unit of the business to ensure clear communication and efficient service. The ideal candidate has 1–2 years in administrative support, excellent typing speed, and strong Microsoft Office skills.

Qualifications

• One-two years of administrative support experience.
• Minimum typing speed of 40 words per minute.
• Intermediate skills in Microsoft Office.

Responsibilities

• Providing administrative support for the office staff.
• Handling general telephone and walk-in inquiries.
• Managing property key inventory and ensuring keys for techs and vendors.
• Receipting and depositing rent checks via a remote scanner.
• Attending and participating in training sessions as directed by the Manager.
• Adhering to all procedures required in this role.

Skills

Administrative experience

Typing 40 wpm

Customer service

Communication skills

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Benefits:

Paid time off

Parental leave

401(k)

401(k) matching

Dental insurance

Health insurance

Training & development

Vision insurance

OFFICE ADMINISTRATOR

The Office Administrator is responsible for answering incoming calls and supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management Tidal. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.

ESSENTIAL RESPONSIBILITIES

1. Providing administrative support for the office staff
2. Handling general telephone and walk-in inquiries
3. Managing property key inventory, making sure every tech and vendor has the keys they need for the day
4. Receipting and depositing rent checks via a remote scanner
5. Attending and participating in training sessions as directed by the Manager
6. Adhering to all procedures required in this role

KEY ATTRIBUTES

1. Highly detail oriented and organized in work
2. Strong analytical thinking and troubleshooting skills
3. Excellent communication and interpersonal skills with a customer service focus
4. Ability to act and operate independently with minimal daily direction from manager to accomplish objectives
5. Proficiency with email and Microsoft Office applications
6. Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results

The Office Administrator is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Office Administrator is a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.

REQUIREMENTS

1. One-two years’ experience in administrative support
2. A minimum typing speed of 40 words per minute
3. Intermediate skills in Microsoft Office
4. Managing referrals across departments
5. Basic telephone switchboard knowledge

PERFORMANCE EXPECTATIONS

1. Providing excellent customer service in person and on the phone
2. Administrative support, reporting, and data entry timelines met
3. Established customer service standards maintained

Notice

Property Management Business Solutions LLC is the franchisor of the Real Property Management ® franchised system. Each Real Property Management® franchised location is independently-owned and operated. Employment opportunities throughout the franchised network are listed as a service, so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website.

Acknowledgement

I acknowledge that each independent Real Property Management® franchise office hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Property Management Business Solutions LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Property Management Business Solutions LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.