Office Administrator

R.A.S. Logistics Inc.; Town of Cheektowaga (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Excellent base wage

Insurance after 30 days

Retirement plan after 90 days

401k match 100% on first 3%

Disability insurance

Dental and Vision insurance

Life insurance

Short- and long-term disability

Job summary

R.A.S. Logistics Inc. is seeking an Office Administrator to coordinate daily driver schedules, manage routes, and communicate with drivers, customers, and internal teams. You will support operational efficiency and ensure regulatory compliance.

The role involves onboarding new drivers, maintaining logs, and preparing reports. Ideal candidates are organized, communicate well, and can handle a fast-paced environment while ensuring safety standards are met.

Qualifications

• High school diploma or equivalent.
• Experience in dispatch, logistics, or transportation administration.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely deliveries.
• Serve as the primary point of contact for drivers, addressing questions and updates.
• Communicate proactively with customers regarding status, delays, or instructions.
• Maintain dispatch logs, driver records, and documentation in systems.
• Coordinate with warehouse staff to ensure orders are staged for dispatch.
• Monitor GPS tracking to ensure efficient routes and driving hours compliance.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including route training and forms completion.
• Support DOT and safety regulatory reporting and record-keeping.
• Prepare and submit operational reports to management as required.

Skills

Organizational skills

Multitasking

Communication

Problem-solving

Microsoft Office Suite

Dispatch software

Attention to detail

Education

High school diploma or equivalent

Tools

Dispatch software

Logistics software

GPS tracking systems

Job description

Description

R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff.

Position Summary:

The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements.

(Logistics Dispatch Office Administration Preferred)

Key Responsibilities:

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Requirements

Qualifications:

• High school diploma or equivalent
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Work Environment:

• Office-based role with frequent communication with drivers, customers, and warehouse staff.
• May require occasional overtime or weekend work to meet operational needs.

Physical Requirements:

• Ability to sit and work at a computer for extended periods.
• Light lifting of office materials and supplies may be required.

Office Administrator benefits include the following.

• Excellent base wage
• Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year
• Affordable Medical, Dental and Vision Insurance.
• Company provided life insurance and additional voluntary life insurance available.
• Company provided short- and long-term disability.
• Excellent 401k match of 100% on first 3% then 50% on next 2%

R.A.S. Logistics is proud to be an Equal Opportunity employer.