Office Administrator

Tecta America New England; Portland (ME); On-site; Full time

Job summary

A leading commercial roofing contractor in Portland, ME seeks an Office Administrator to manage administrative tasks, focusing on customer service and data entry. The role requires strong communication and organizational skills, with a background in customer service preferred. Benefits include medical insurance, paid time off, and 401(k) matching.

Benefits

Medical, dental, vision insurance options

Paid time off

Birthday leave

Company-paid life and AD&D insurance

401(k) with match

Career growth

Bonuses

Training

Safety programs

Employee events

Qualifications

• At least 2 years of customer service or office admin experience.
• Preferred: 1+ years in commercial roofing or construction.

Responsibilities

• Respond to inquiries via in-person, phone, email, and fax.
• Support the Service department with administrative tasks.
• Maintain office supply inventory and place orders.

Skills

Communication

Organizational Skills

Analytical Skills

Multitasking

Education

High School Diploma

College Coursework

Tools

Microsoft Office

Excel

Job description

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Description

Who We Are:

Tecta America New England, one of the largest and most successful commercial roofing contractors in the Northeast, is looking for qualified individuals to join our growing Portland, ME team. Founded in 1988 as Delta Roofing, Tecta America New England has built a reputation for employing the best in the commercial roofing industry. Our employees are the heart of our organization, and we foster a culture based on respect and appreciation. At Tecta America New England, we are Roofing Redefined!

Position Overview:

Reporting to the Office Manager, the Office Administrator handles administrative tasks focusing on customer service and data entry. This role requires effective communication, high attention to detail, and strong organizational skills. Prior office administration experience and multitasking ability are essential.

Responsibilities:

1. Respond to inquiries via in-person, phone, email, and fax from customers and partners.
2. Support the Service department with administrative tasks like generating work orders and dispatching technicians.
3. Maintain office supply inventory and place orders as needed.
4. Assist departments with data entry, filing, and document preparation.
5. Manage mail, packages, and deliveries.
6. Process customer payments.
7. Organize employee recognition and team events.
8. Investigate and resolve issues within responsibilities, gather and analyze information.

Requirements:

• At least 2 years of customer service or office admin experience.
• Preferred: 1+ years in commercial roofing or construction.
• Excellent communication skills, proficiency in Microsoft Office, especially Excel.
• Strong organizational, analytical, and multitasking skills.
• High school diploma required; college coursework preferred.

Working Conditions:

• Office environment with usual office equipment; exposure to noise and temperature.
• Ability to sit, stand, bend, walk; lift over 25 lbs occasionally.

Benefits:

• Medical, dental, vision insurance options.
• Paid time off, birthday leave, holidays.
• Company-paid life and AD&D insurance.
• 401(k) with match, career growth, bonuses.
• Training, safety programs, employee events.

Compensation:

Starting at $24/hr, BOE.

All applicants must pass background and drug screening prior to employment.

Tecta America New England is an Equal Opportunity Employer.