Office Administrator

Kroc Center; Milwaukee (WI); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Flexible schedules

Paid time off

Employee Assistance Program

Health coverage

Retirement

Disability insurance

Discounts for insurance

Job summary

The Salvation Army in Milwaukee is seeking an Office Administrator to provide administrative support to the corps officer and programs. This role includes basic emergency services referrals, client intake, and maintaining important records in a welcoming, efficient workspace.

The position requires an Associates degree in a Human Service field, a valid Wisconsin driver’s license, and about two years of related experience or an equivalent combination.

Qualifications

• Education: Associates degree in a Human Service field.
• Certifications: Valid Wisconsin Driver’s License with clearance to drive.
• Experience: 2 years’ experience or equivalent combination of education and experience.

Responsibilities

• Answers and directs phone calls professionally and cordially.
• Greets clients and visitors courteously and professionally.
• Maintains a neat, organized work area and stocks office supplies.
• Receives and distributes mail in a timely manner.
• Maintains a calendar of building usage and Program Calendar.
• Supports Christmas service projects and scheduling nursing home visits.
• Assists with compiling and reporting monthly statistics.
• Interviews clients to assess needs and develops short-term case plans.
• Promotes community services and maintains client databases.
• Completes records, reports, and statistics, and supervises the Food Pantry Coordinator.

Skills

Phone etiquette

Calendar management

Office organization

Customer greeting

Professional communication

Data entry

Education

Associates degree in a Human Service field

Tools

Valid Wisconsin Driver’s License

Job description

Are you organized, dependable, and ready to keep an office running smoothly? We’re looking for an Office Administrator who enjoys supporting others, staying on top of the details, and helping create a welcoming, efficient workplace.

Job Objective: Provides administrative support to the corps officer and for corps programs and operations. Provides basic emergency services to clients and makes appropriate referrals.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Answers and directs phone calls professionally and cordially, directing calls to appropriate personnel/department.
• Greets clients and visitors courteously and professionally.
• Maintains a neat, organized work area; maintains and stocks office supplies and equipment.
• Receives and distributes mail in a timely manner.
• Maintains a calendar of building usage, including preparing an annual Program Calendar to include all activities held in, or sponsored by, the corps.
• Provides support for Christmas service projects and other seasonal programs, including coordinating and scheduling nursing home visits.
• Assists Corps Officer with compiling and reporting monthly statistics.
• Conducts interviews to assess needs of clients, for the family or individual to address their situation.
• Develops short-term case plans with families/individuals; provides direct assistance and/or directs to appropriate community resources when needed.
• Develops and maintains an in-depth understanding of community services, and promotes good working relations with those service providers, including other Salvation Army programs/staff.
• Inputs and maintains accurate client database records.
• Completes and maintains accurate and timely records, reports and statistics.
• Provides supervision to the Food Pantry Coordinator.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Associates degree in a Human Service field.

Certifications: Valid Wisconsin Driver’s License with clearance to drive from The Salvation Army’s insurance carrier.

Experience: 2 years’ experience or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do the Most Good - and it’s our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer:

• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Discounts available for pet insurance, auto insurance, and home insurance

Part-time employees with a regular work schedule of 20-29 hours per week are eligible for voluntary life benefits, prorated holiday pay and prorated paid time off.

Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.

Other Benefits and Perks Offered:

• Work-life balance,
• Full health coverage,
• Time off benefits,
• Retirement
• Competitive compensation

Compensation :

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation: $17.84 - $21/hour, based on experience.