Social Services & Community Programs Coordinator

Grkroccenter; Kenosha, Northern (WI, KY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

Employee Assistance Program

Insurance discounts

Job summary

The Salvation Army of Kenosha is seeking a Social Services & Community Programs Coordinator to provide basic support and guidance to clients seeking assistance with emergency needs. You will perform intake, assess eligibility, and connect clients with referrals while maintaining accurate records in SIMS.

Responsibilities include coordinating services, facilitating access to Pathway of Hope, and supporting corps programs and fundraising events.

Qualifications

• Associate's degree required in a related field.
• Valid Wisconsin Driver's License with driving clearance preferred.
• Must obtain Territorial Caseworker Certification within one year of hire.
• 2 years of experience in a social services agency or social work field.

Responsibilities

• Interview, evaluate, and determine eligibility for emergency services and referrals.
• Provide case management and connect clients with Salvation Army and community resources.
• Document client meetings and information in the Client Management System.
• Coordinate special events, volunteer participation, and program support.

Skills

Interviewing

Case management

Client assessment

Education

Associate's degree from an accredited college or university in a related field

Tools

SIMS

Job description

Position Type

Full-time

Job Description

The Salvation Army of Kenosha desires to serve people in Kenosha through the various programs meant to help them overcome challenges in life. We desire to help equip people in time of need, in disaster or facing challenges in life. Whatever the case may be, people know that the Salvation Army provides a beacon of hope in their darkest hour. The Kenosha Salvation Army provides a number of services to equip people in their time of need. We desire to serve the Kenosha community.

The Social Services & Community Programs Coordinator provides basic support and guidance to clients seeking assistance with emergency needs, utilizing case management skills to guide them to greater sufficiency. Responsible for interviewing, evaluating, and administering appropriate aid to clients including connecting with referrals to other Salvation Army and/or community services. Provides administrative and program support.

About the role:

• Schedule, interview, and evaluate the needs of individuals and families to provide assessment and screening services for potential applicants for appropriate services, information and/or referrals. Identify and assist clients appropriate for and desiring long-term case management through Pathway of Hope.
• Determine eligibility and provide service requested by the clients within a timely manner and based on available funding.
• Review with the clients their household income and expenses, and discuss developing a plan to manage monthly expenses.
• Listen and assess for other needs such as emotional and/or spiritual support and connect with Salvation Army and other community resources. Provide informational materials as needed.
• Completes the intake and determines eligibility during food pantry hours, controlling the flow of clients. Enters the client information into SIMS.
• Dispenses food boxes for emergency situations outside of pantry hours.
• Develop and use working knowledge of community services and housing resources etc. to provide appropriate case management/referrals; provide referrals to other community resources as appropriate to access additional resources for clients to assist clients with their case plans and goal attainment
• Participate in community agency meetings and cultivate professional relationships with those agencies/groups as assigned.
• Facilitate information exchange with other collaborating agencies.
• Document all client meetings, encounters, and transactions, as well as enter specific information into Client Management System assuring that accurate and timely records, reports, and statistics are maintained.
• Participate fully with Pathway of Hope team activities locally and divisionally.
• Coordinate special events and programs for social services.
• Provide direct support of corps programs, including Red Kettles, seasonal events, and fundraising events.
• Coordinates volunteer participation by assisting Officer with Golden Software applications, training documentation, scheduling, communication, and required compliance processes.
• Attend all staff meetings, community meetings and trainings to record minutes.

Education: Associate's degree from an accredited college or university in a related field.

Certifications: Valid Wisconsin Driver's License with clearance to drive from The Salvation Army's insurance carrier preferred. Must obtain the Territorial Caseworker Certification within one year of hire.

Experience: 2 years experience working within a social services agency or social work field

• Or – Any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree.

Additional Information

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army's brand promises to Do theMost Good - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :

• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.

Compensation :

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation:$18.57 - $23.22/hour, based on experience.

EEO is the Law