Office Administrator

Superior Fence & Rail of the Midlands; Lexington (SC); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Starting pay $15/hour

Full-time Mon-Fri schedule

Stable employment with a growing team

Team-oriented work environment

Nationally recognized fence company

Job summary

Superior Fence & Rail is seeking an organized Office Administrator to support customers, sales, and operations in a fast-paced environment.

Responsibilities include answering calls, scheduling appointments, entering data in Fence360 CRM, and assisting with permits and HOA submissions to ensure a smooth customer experience from start to finish.

Qualifications

• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Comfortable using computers and learning new software.
• Able to multitask and work in a fast-paced environment.
• Reliable, professional, and team‑oriented.
• Willing to learn, take direction, and work closely with the Office Manager.
• Office or customer service experience preferred.
• CRM experience is a plus.

Responsibilities

• Work directly with and assist the Office Manager with daily office operations.
• Answer incoming calls and assist customers.
• Schedule, cancel, and reschedule sales appointments.
• Enter and maintain customer information in Fence360 CRM.
• Handle HOA submissions and approval tracking.
• Assist with permits and required paperwork.
• Submit and monitor SC811 / GA811 utility locate requests.
• Confirm sales appointments and installation dates.
• Communicate with customers by phone, email, and text.
• Complete customer and sales follow‑up.
• Support the sales and operations teams.
• Maintain accurate records, notes, and documentation.
• Assist with daily administrative tasks and office organization.
• Help provide an exceptional customer experience from start to finish.

Skills

Customer service

Organization

Communication

Phone etiquette

Team oriented

Multitask

Tools

Fence360 CRM

Job description

Office Administrator

Superior Fence & Rail of Augusta

Location: Augusta, GA

Pay: Starting at $15/hour

Schedule: Full-Time | Monday–Friday

Superior Fence & Rail is a growing, nationally recognized fence company looking for an organized, dependable, and customer-focused Office Administrator to join our Augusta team.

This is a fast-paced position supporting customers, sales, and operations. The ideal candidate is organized, professional, comfortable on the phone, and able to stay on top of multiple tasks.

Responsibilities

• Work directly with and assist the Office Manager with daily office operations
• Answer incoming calls and assist customers
• Schedule, cancel, and reschedule sales appointments
• Enter and maintain customer information in Fence360 CRM
• Handle HOA submissions and approval tracking
• Assist with permits and required paperwork
• Submit and monitor SC811 / GA811 utility locate requests
• Confirm sales appointments and installation dates
• Communicate with customers by phone, email, and text
• Complete customer and sales follow‑up
• Support the sales and operations teams
• Maintain accurate records, notes, and documentation
• Assist with daily administrative tasks and office organization
• Help provide an exceptional customer experience from start to finish

Qualifications

• Excellent communication and customer service skills
• Strong organization and attention to detail
• Comfortable using computers and learning new software
• Able to multitask and work in a fast-paced environment
• Reliable, professional, and team‑oriented
• Willing to learn, take direction, and work closely with the Office Manager
• Office or customer service experience preferred
• CRM experience is a plus

What We Offer

• Starting pay of $15/hour
• Full‑time Monday–Friday schedule
• Stable employment with a growing company
• Supportive, team‑oriented work environment
• Opportunity to be part of a nationally recognized fence company

About Superior Fence & Rail

Superior Fence & Rail is one of the nation's leading fence companies, known for quality workmanship, exceptional customer service, and a strong commitment to its customers and employees.

If you're organized, dependable, and enjoy helping people while keeping things moving behind the scenes, we'd love to hear from you!