Office Administrator

C/A Design Inc.; Exeter (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous PTO

401(k) with employer matching

Education reimbursement

Relocation assistance

Climate-controlled facility

On-site break areas

Job summary

Heico is seeking an executive receptionist to be the first point of contact for visitors and customers. The role interfaces with multiple departments and the VP of Sales, supporting daily operations and events in a manufacturing environment.

The ideal candidate will demonstrate professionalism, excellent customer service, and strong communication skills, with experience in calendar management and MS Office. This is a visible, foundational role within the organization.

Qualifications

• Associate's degree in business administration or related field.
• Outgoing, friendly, inviting demeanor.

Responsibilities

• Greet visitors and manage reception area.
• Provide administrative support to multiple departments as requested.
• Lead event planning for company events and meetings.
• Support VP of Sales and other executives as needed.

Skills

MS Office

Calendar management

Customer service

Event planning

Communication

Professional demeanor

Education

Associate's degree in business administration

Tools

Outlook

MS Office Suite

Job description

Summary

As the first point of contact for all visitors to the site, the executive receptionist must exude a high degree of professionalism and presentation. In this role the executive receptionist will interface with multiple departments and executives to support the operation of our world class manufacturing facility. In addition, they will be a point person for targeted customer inquiries for various product lines, demanding excellent customer service-oriented skills and demeanor. This individual will be expected to embrace and exhibit our culture of honesty, integrity, and good corporate citizenship. This is a highly visible role within the organization reporting to the Vice President of Sales.

Essential Duties and Responsibilities

• Strive towards a culture of proactive safety.
• Point person for various customer inquiries: providing updates and administrative support to our valued customers and sales team.
• Receive all guests and visitors and to the facility.
• Manage calendars for shared spaces.
• Take the lead on event planning for all company events, conferences, and c-suite meetings.
• Support President with various administrative functions as requested.
• Ensure various supplies located throughout the facility maintain appropriate stocking levels.
• Receive, sort, and distribute daily mail as required.
• Provide administrative support to various departments as requested.
• Other duties as assigned.

Experience

• Associate's degree in business administration or relative field of study. Will substitute valuable experience in lieu of.
• Outgoing, friendly, and inviting demeanor. Treating each visitor as a valuable guest to our facility.
• Strong working knowledge of MS Office, to include Outlook calendar management.
• Outstanding customer service skillsets - a customer focused mindset.
• Professional demeanor with strong business acumen.
• Event planning experience.
• Familiarity with a complex and dynamic production/manufacturing type environment.
• Exceptional attention to detail.
• Excellent communication/interpersonal skills, ability to interface with all layers of the organization.

What We Offer

• Medical, dental, and vision insurance
• Generous Paid Time Off (PTO)
• Additional 40 hours of Sick Time
• Paid Parental Leave
• Competitive 401(k) plan with employer matching contributions
• Education reimbursement program for professional development
• Relocation assistance for eligible roles
• Climate-controlled facility
• Subsidized vending and on-site break areas
• Complimentary coffee and refreshments
• Clean, modern work environment with advanced equipment and technology
• Opportunities for career growth within a stable, growing aerospace manufacturing organization

Physical Requirements

• Ability to stand and walk for extended periods throughout the work shift.
• Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments.
• Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation.
• Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment.
• Ability to perform repetitive motions involving the hands, wrists, and arms.
• Ability to visually inspect parts, interpret and read blueprints, technical drawings, work instructions, and use gauges, and measuring devices.
• Ability to distinguish colors, dimensions, and surface defects when performing quality inspections.
• Ability to hear and communicate effectively in a manufacturing environment.
• Ability to safely operate equipment in a fast-paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required.
• Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures.
• Ability to maintain regular attendance and work scheduled shifts, including overtime as required.

Work Environment

• Manufacturing environment with exposure to moving mechanical equipment.
• Frequent interaction with machine tools, raw materials, and finished products.
• Compliance with all company safety policies, housekeeping requirements, and Foreign Object Debris (FOD) prevention practices.
• Required use of appropriate PPE and adherence to all safety procedures.

Essential Functions Disclaimer

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

About Heico

Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team.

Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).

More information about the holding company and overall organization can be found at www.heicocompanies.com.