Office Administrator

Davita Inc.; Columbia (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking an Office Administrator in Columbia, South Carolina. The role involves overseeing front desk operations, data entry, and managing customer communications. The ideal candidate will have substantial experience in a customer service environment, strong organizational skills, and proficiency with Microsoft Office applications.

Qualifications

• Minimum four years' experience in a high-volume data entry and customer service environment.
• Must be locally based (within 60 miles).
• Able to accurately type 30 WPM.

Responsibilities

• Handle front desk responsibilities and walk-ins.
• Create and enter sales orders accurately.
• Communicate with customers and sales representatives.

Skills

Communication

Organizational Skills

Problem Solving

Customer Service

Attention to Detail

Tools

Microsoft Office

Excel

Outlook

Word

Job description

TITLE: Office Administrator

LOCATION: Columbia, South Carolina

POSITION REPORTS TO: Lubes Manager

COMPENSATION: Commensurate with experience and skills

SCHEDULE: Monday through Friday, 8:00 am - 5:00 pm, some overtime and some weekends may be required.

RESPONSIBILITIES

• Handle walk-ins and front desk responsibilities


• Answer general calls to the office


• Data Entry


• Create and enter sales orders for lubes and special projects with accuracy and detailed notes


• Receive telephone calls and handle caller inquiries in a professional manner


• Converse with customers regarding lube orders


• Communicate with sales representatives and dispatchers regarding customer needs


• Manage group email box which includes receiving and responding to e-mails internally and externally, and assign orders to co-workers in a fair and equitable manner


• Other related tasks as assigned by manager

BASIC REQUIREMENTS

• Minimum four years' experience in a high-volume data entry and customer service environment


• Locals only (must live within 60 miles)


• Strong proficiency in Microsoft Office, Excel, Outlook and Word programs


• Accurate written and typing skills. Must be able to accurately type 30 WPM


• Must be motivated, able to communicate effectively with co-workers and management


• Excellent organizational skills and a keen attention to detail, with the ability to multi-task and prioritize multiple deadlines


• Adept at problem solving


• Good telephone etiquette


• Professional appearance and demeanor


• Stable employment history


• Clear concise written and verbal communication skills, must be able to accurately repeat information back to the customer


• Flexible with change


• Strong interpersonal skills and ability to work well with others in a fast paced team environment

PREFERRED

• SAP experience


• Experience in the fuel, lube, and transportation industry preferred


• Customer Service phone experience

Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.