Office Administrative Assistant II (Part-Time)*

Community College of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant educational institution as an Administrative Assistant II, where you'll play a crucial role in supporting the Power Up Your Business department. This part-time position offers the opportunity to engage with diverse program participants, prepare essential training materials, and provide exceptional customer service. Your organizational skills and attention to detail will be key in maintaining program files and assisting with various administrative tasks. Embrace a collaborative work environment that values diversity and fosters professional growth. If you're looking to make a meaningful impact in an academic setting, this role is perfect for you.

Benefits

College-paid medical insurance

Tuition remission

403(b) retirement plan

Flexible spending accounts

Paid vacation and holidays

Partial remote work schedule

Winter break

Spring Break

Summer Hours

Qualifications

• High School diploma required; 2 years of admin support experience.
• Proficiency in Microsoft Word and Excel is essential.

Responsibilities

• Provide quality customer service and respond to inquiries.
• Prepare training materials and maintain program files.

Skills

Customer Service

Communication Skills

Organizational Skills

Time Management

Attention to Detail

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Salesforce

Constant Contact

Job description

Position Information

Position Title: Administrative Assistant II

Requisition Number: SCL00376

General Description: Under the supervision of the Director, the office Administrative Assistant II provides administrative support to the College’s Power Up Your Business department. Primary responsibilities include providing quality customer service in responding to potential and current program participants, preparing training materials (for print and distribution), maintaining program files, and completing standardized forms.

This is a part-time position with scheduled hours not to exceed 25 hours per week.

Specific Responsibilities

• Screen and respond to calls and inquiries; redirecting calls when necessary and taking accurate messages in a courteous and professional manner.
• Provide quality customer service while providing information to potential participants and small businesses interested in the program.
• Respond to telephone and email inquiries regarding workshops, registration procedures, program requirements, etc.
• Prepare training materials for workshops, including making copies, updating handout information, and preparing folders.
• Compile program data and prepare reports using Microsoft Excel.
• Prepare and proofread standard documents, forms, memos and letters.
• Provide clerical administrative support for Power Up Your Business program staff, assisting with routine office tasks and projects as needed.
• Acquire and maintain knowledge of administrative information systems and software used by the department, such as Sales Force, Constant Contact, or other Client Management Systems; accessing these applications to store, gather or enter data as needed.
• Maintain and track department inventories using standardized spreadsheets and processes.
• Assist in the scheduling of classrooms/conference rooms for workshops and various events.
• Maintain attendance records and documentation.
• Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty and staff of varying social, economic, cultural, ideological and ethnic backgrounds.
• Perform assigned duties in a manner consistent with the mission, goals, and core values of the College.
• Other duties as assigned.

Minimum Qualifications

• High School diploma or its equivalent. Any and all degree(s) must be from a regionally accredited institution of higher learning.
• Two (2) years of work experience in an administrative support position required.
• Demonstrated proficiency in Microsoft Word and Excel required.
• Strong communication skills (verbal, written, and interpersonal) to effectively communicate with the general public, students, College staff and faculty required.
• Strong organizational and time management skills required.
• Pays attention to details and follows direction.
• Ability to function independently as well as part of a team required.
• Professional appearance and demeanor required.
• Experience working with people from a variety of culturally diverse backgrounds required.

Preferred Qualifications

• Previous experience using email marketing software, such as Constant Contact preferred.

Work Location

Main Campus

Benefits Summary

“Success Starts Here” at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include:

• College-paid medical, dental, drug, life and disability insurance
• Tuition remission (for classes at the college)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution with employee contribution 5%
• Flexible spending accounts
• Paid vacation, holiday and personal time
• Partial remote work schedule for remote work eligible positions

Additional College benefits:

• Winter break: 1 week around the third week in December and New Years
• Spring Break: 1 week in March
• Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August

Application Instructions

Interested candidates should complete an online application. Cover Letter of interest and resume required. Name and contact information of 3 references required. Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law. Must be legally eligible to work in the U.S.

Affirmative Action Statement

Community College of Philadelphia is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.