Office Administrative Assistant

DHL Global Forwarding; Miami (FL); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Miami, FL is seeking an Office Administrative Assistant to handle general administrative support, organize meetings, prepare reports and manage office supplies. The role emphasizes accuracy, timely communication, and collaboration with multiple departments.

Qualifications include a BA/BS or 2+ years of experience, strong Microsoft Office skills, and demonstrated project management ability.

Qualifications

• BA/BS preferred or minimum of 2 years' experience.
• Exceptional communication skills (verbal, written, and presentations).
• Strong computer skills: Microsoft Excel, Word, PowerPoint, and Outlook.
• Demonstrated project management experience working with multiple stakeholders.

Responsibilities

• Under general/limited supervision, support delivery of administrative support processes and activities.
• Provide timely and effective administrative support such as arranging meetings, developing agendas, etc. for board department and cross divisional projects.
• Perform administrative tasks such as research, data processing and validation, and documentation.
• Gather information and data for formulations of recommendations, decision papers and presentations.
• Reconcile data, conduct initial analysis and generate standard reports on results and updates to support other team members and enhance coordination.
• Follow and achieve compliance with established procedures and ensure proper usage of administrative support processes and policies.
• Resolve recurring issues faced during delivery as per defined processes, systems and methods.
• Answer queries of other staff members of relevant committees/ boards/ departments to maintain relationships and enhance customer satisfaction.
• Support team members with less experience in different/difficult situations.
• Provide timely and effective administrative support for office services such as typing services, documents filing, control and request of office supplies and preparation of reports, spreadsheets and graphs for presentations, etc.
• Conduct troubleshooting and undertake maintenance activities as per defined schedule.
• Maintain inventory levels by checking shelves, replenish and deliver office supplies to departments.
• Assist in setting up, testing and operating audio-visual equipment and other technical equipment associated with live events and business meetings.
• Collect, sort and distribute internal and external mail such as letters, packages, legal documents within delivery timelines.
• Conduct checks to identify wrongly addressed mail, return to sender or re-address so that mail reaches its correct destination.
• Follow and achieve compliance with established procedures and ensure proper usage of office support processes and policies.
• Support team members with less experience in different/difficult situations.
• Plan office events and assist with office place planning.

Skills

Communication

Microsoft Office

Project management

Administrative support

Education

BA/BS preferred or 2+ years experience

Tools

Excel

Word

PowerPoint

Outlook

Job description

Job Title: Office Administrative Assistant

Job Location: Miami, Florida

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/Air /ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an Office Administrative Assistant who will be responsible for administering general administrative support processes and activities to effectively meet information requests and determine trends, ensure smooth running of business activities and meet administrative needs in line with business needs, stakeholder requirements, Group guidelines and policies.

Key Responsibilities:

• Under general/ limited supervision, support delivery of administrative support processes and activities
• Provide timely and effective administrative support such as arranging meetings, developing agendas, etc. for board department and/ or cross divisional projects
• Perform administrative tasks such as research, data processing and validation, and documentation
• Gather information and data for formulations of recommendations, decision papers and presentations
• Reconcile data, conduct initial analysis and generate standard reports on results and updates to support other team members and enhance coordination
• Follow and achieve compliance with established procedures and ensure proper usage of administrative support processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods
• Answer queries of other staff members of relevant committees/ boards/ departments to maintain relationships and enhance customer satisfaction
• Support team members with less experience in different/ difficult situations
• Under general/ limited supervision, support delivery of office support processes and activities
• Provide timely and effective administrative support for office services such as typing services, documents filing, control and request of office supplies and preparation of reports, spreadsheets and graphs for presentations, etc.
• Conduct troubleshooting and undertake maintenance activities as per defined schedule
• Gather information on requirements related to new, upgradation or maintenance of office supplies and equipment
• Maintain inventory levels by checking shelves, replenish and deliver office supplies to departments
• Assist in setting up, testing and operating audio-visual equipment and other technical equipment associated with live events and business meetings
• Collect, sort and distribute internal and external mail such as letters, packages, legal documents within delivery timelines
• Conduct checks to identify wrongly addressed mail, return to sender or re-address so that mail reaches its correct destination
• Follow and achieve compliance with established procedures and ensure proper usage of office support processes and policies
• Support team members with less experience in different/ difficult situations
• Plan office events and assist with office place planning

Skills / Requirements:

• BA/BS preferred or minimum of 2 years' experience
• Exceptional communication skills (verbal, written, and presentations)
• Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
• Demonstrated project management experience working with multiple stakeholders

Pay Range: $25.21- $33.61/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.