Office / Administrative Assistant

Conifer-Realt; City of Rochester (NY); On-site; USD 51,577,000 - 57,308,000; Full time

Job summary

Conifer Realty is seeking an Office / Administrative Assistant to support the property management and leasing team, delivering friendly customer service to residents, applicants, and visitors. You will handle filing, data entry, scheduling, and communications, assist with tours and rent processing, and coordinate maintenance work orders in a fast-paced office environment.

Previous experience and strong Microsoft Office skills are valued for success in this role.

Qualifications

• 1+ year of administrative or office experience with strong customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to manage schedules, data entry and reporting.

Responsibilities

• Deliver professional, responsive customer service to residents, applicants, and vendors.
• Support leasing efforts, including assisting with tours and applicant follow-up.
• Manage administrative tasks such as filing, data entry, and document organization.
• Coordinate and process maintenance work orders.
• Answer phones, manage correspondence, and handle office communications.
• Assist with rent collection and posting payments.
• Maintain schedules, calendars, and office workflow.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Tools

Microsoft Office

Job description

Description

Office / Administrative Assistant – Property Management (Customer Service)

Pay Range: $18.00 - $20.00 / hour (based on experience)

Schedule: Full-Time | Non-Exempt

Start your next career step as an Administrative Assistant with Conifer, where your organizational skills and customer service mindset help create a positive resident experience every day.

In this Administrative Assistant role, you’ll support the property management and leasing team while delivering exceptional customer service to residents, applicants, and visitors. If you enjoy a fast-paced office environment and working with people, this is a great opportunity to grow your career.

What You’ll Do

As an Administrative Assistant, you will:

• Deliver professional, responsive customer service to residents, applicants, and vendors
• Support leasing efforts, including assisting with tours and applicant follow-up
• Manage administrative tasks such as filing, data entry, and document organization
• Coordinate and process maintenance work orders
• Answer phones, manage correspondence, and handle office communications
• Assist with rent collection and posting payments
• Maintain schedules, calendars, and office workflow

What You Bring

• 1+ year of administrative or office experience with strong customer service skills
• Strong communication, organization, and multitasking abilities
• Attention to detail and accuracy in data entry and reporting
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Nice to Have:

• Property management or leasing experience
• Knowledge of HUD, Section 8, or LIHTC
• Yardi or similar software experience

Why Join Conifer?

• Competitive hourly pay with growth potential
• Hands-on experience in property management and leasing
• Team-oriented environment with strong support
• Opportunity to build a long-term career in housing

About Conifer Realty

For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team shares one mission: to create affordable, thriving, and sustainable communities where people feel they belong.

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Requirements

Work schedules may include Saturdays, based on property performance needs such as occupancy levels, leasing activity, and rent collections.

When required, weekend coverage will be scheduled on a rotating basis and aligned with business priorities.

Employees are expected to support leasing efforts, resident engagement, and rent collection activities during scheduled weekend hours.

Work schedules are subject to change based on business needs and property performance.