Office Admin & CSR: Client Help & Outreach

YoungWilliams; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

YoungWilliams in Columbus, OH is seeking an Admin/CSR to handle essential office tasks and serve as a backup for other roles. This in-office position requires a courteous, professional approach and a willingness to assist customers and staff with information and support.

You will respond to inquiries, manage clerical tasks, support community outreach, assist management with projects, ensure QA procedures when needed, process mail and faxes, and maintain confidentiality.

Qualifications

• Requires courteous, professional communication when responding to inquiries.
• Provides clerical/administrative support for the office.
• Serves as community outreach partner.
• Assists management with special projects as needed.
• Performs QA procedures as needed.

Responsibilities

• Responds to inquiries, assesses situations, and provides accurate information.
• Provides administrative/clerical support for the office.
• Serves as Community Outreach partner.
• Assists Management with special projects as needed.
• Assists with document handling and QA procedures as needed.
• Processes mail and faxes promptly.
• Maintains confidentiality and security of information.
• Maintains regular and timely attendance.
• Performs other duties as assigned.

Skills

Customer service

Office administration

Communication

Data entry

Education

High School Diploma

Tools

MS Office Suite

Job description

YoungWilliams in Columbus, OH is seeking an Admin/CSR to handle essential office tasks and serve as a backup for other roles. This in-office position requires a courteous, professional approach and a willingness to assist customers and staff with information and support.

You will respond to inquiries, manage clerical tasks, support community outreach, assist management with projects, ensure QA procedures when needed, process mail and faxes, and maintain confidentiality.