OFF-ROAD SUSPENSION TECHNICIAN

KTM North America Inc.; Murrieta (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

KTM North America Inc. is seeking an Off-Road Suspension Technician in Murrieta, CA to support racing activities under WP Suspension Offroad. You will disassemble and assemble suspension, refine settings, and work closely with riders and teams.

The role requires at least 3 years in motorcycle performance with suspension focus, strong math skills, and proficiency in Microsoft Office. Travel and overtime may be required in a fast-paced environment.

Qualifications

• Minimum of 3 years of motorcycle performance experience with a focus on suspension.
• Proficiency in suspension components and theory; strong math aptitude.
• Ability to communicate test and race results effectively.
• Valid driver's license; able to pass DOT physical.

Responsibilities

• Disassembles and assembles suspension assemblies accurately.
• Develops and refines suspension settings for race teams.
• Uses dyno for bench tests on shocks and forks.
• Maintains clean workshop and testing vehicle.
• Provides customer service & phone support as needed.
• May perform warehouse, shipping & receiving duties.
• Coordinates with team riders and other departments.

Skills

Microsoft Excel

PowerPoint

Mathematics

Data visualization

Verbal and written communication

Organizational skills

Motorcycle industry knowledge

Education

High School Diploma

Technical/Vocational or Bachelor's degree (preferred)

Tools

Microsoft Office

Excel

PowerPoint

Job description

Description

Job Title: Off-Road Suspension Technician

Department: WP Suspension Offroad

Reports To: Manager, WP Suspension

FLSA Status: Non-Exempt

Location: Murrieta, CA

Prepared By: Human Resources

SUMMARY

Under general supervision, the Suspension Technician provides technical support for racing activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Disassembles and assembles suspension assemblies with a high level of accuracy and cleanliness.
• Develops and refines suspension settings for race teams.
• Drives support vehicle to testing locations on an as needed basis for testing purposes.
• Uses the dyno independently to perform bench tests on shocks and forks.
• Responsible for keeping workshop area and testing vehicle in a clean and professional manner.
• Must use Microsoft office extensively.
• Works closely with other team members for information sharing and fostering new ideas.
• Works closely and communicates regularly with team riders.
• May perform warehouse, shipping & receiving duties.
• Provides customer service & phone support, as needed.
• Performs other duties as assigned.

Requirements

EXPERIENCE REQUIREMENTS: Generally, requires a minimum of 3 (three) years of experience in motorcycle performance work, with a focus on suspension preferred. Required proficiency in suspension components and suspension theory with high aptitude for mathematics Other required experience includes:

• Skilled in communicating and reporting test and race results.
• Experience with task management and race team coordination.
• Must have a valid drivers license and currently possess (or is able to pass a DOT physical to obtain) a DOT Physical Card

EDUCATION REQUIREMENTS: High School Diploma required; technical, vocational, or bachelor’s degree in relevant field preferred.

OTHER SKILLS AND ABILITIES:

• Strong experience in Microsoft products – Excel, PowerPoint, etc.
• Strong math & statistical analysis skills
• Data visualization and presentation skills (charts, graphs, etc.)
• Strong verbal and written communication skills
• Excellent organization skills and apt for attention to detail
• Strong knowledge of the motorcycle industry; Passionate about the motorcycle industry.

SUPERVISORY RESPONSIBILITIES: None.

CONTACTS:

Internal: All departments at all levels.

External: Vendors.

JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise, and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.

PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.

Ability to lift-up to 70 pounds <10% daily

Able to sit at a desk and use/view computer 20% daily

Able to hear and speak into a telephone 30% daily

Able to stand, bend, stoop, twist 80% daily

WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:

• Ability to travel if needed. Travel is moderate in this position; 15-20% expected travel.
• Hectic, fast-paced with multi-level distractions.
• Professional, yet casual office work environment.
• Ability to work extended hours as required.

Required Pre-Hire Screenings:

• Criminal - Felony and Misdemeanor 7 Years
• National Criminal Data Base 7 Years
• Social Security Verification
• National Sex Offender
• NDOT or DOT Drug Screen per job requirement