OFF-ROAD SUSPENSION TECHNICIAN

Socket.dev; Murrieta (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Socket.dev in Murrieta, CA is seeking an Off-Road Suspension Technician to support racing activities under general supervision. The role emphasizes dismantling/assembling suspension, tuning settings, and close collaboration with riders and teams.

The candidate should have 3+ years in motorcycle performance, strong math skills, and proficiency with suspension components, dyno testing, and data presentation. On-site role with typical workshop environment.

Qualifications

• Minimum 3 years of motorcycle performance experience with focus on suspension.
• Proficiency in suspension components and suspension theory; strong math aptitude.
• Experience with task management and race team coordination.
• Valid driver's license and ability to pass a DOT physical.

Responsibilities

• Disassembles and assembles suspension assemblies with high accuracy and cleanliness.
• Develops and refines suspension settings for race teams.
• Drives support vehicle to testing locations as needed.
• Uses the dyno to perform bench tests on shocks and forks.
• Maintains a clean, professional workshop and testing area.
• Provides customer service and phone support as needed.

Skills

Suspension theory

Mathematics aptitude

Communication skills

Data visualization

Education

High School Diploma

Technical/Vocational or Bachelor’s degree (preferred)

Tools

Microsoft Excel

PowerPoint

Job description

Description

Job Title: Off-Road Suspension Technician

Department: WP Suspension Offroad

Reports To: Manager, WP Suspension

FLSA Status: Non-Exempt

Location: Murrieta, CA

Prepared By: Human Resources

SUMMARY

Under general supervision, the Suspension Technician provides technical support for racing activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Disassembles and assembles suspension assemblies with a high level of accuracy and cleanliness.
• Develops and refines suspension settings for race teams.
• Drives support vehicle to testing locations on an as needed basis for testing purposes.
• Uses the dyno independently to perform bench tests on shocks and forks.
• Responsible for keeping workshop area and testing vehicle in a clean and professional manner.
• Must use Microsoft office extensively.
• Works closely with other team members for information sharing and fostering new ideas.
• Works closely and communicates regularly with team riders.
• May perform warehouse, shipping & receiving duties.
• Provides customer service & phone support, as needed.
• Performs other duties as assigned.

Requirements

EXPERIENCE REQUIREMENTS: Generally, requires a minimum of 3 (three) years of experience in motorcycle performance work, with a focus on suspension preferred. Required proficiency in suspension components and suspension theory with high aptitude for mathematics Other required experience includes:

• Skilled in communicating and reporting test and race results.
• Experience with task management and race team coordination.
• Must have a valid drivers license and currently possess (or is able to pass a DOT physical to obtain) a DOT Physical Card

EDUCATION REQUIREMENTS: High School Diploma required; technical, vocational, or bachelor’s degree in relevant field preferred.

OTHER SKILLS AND ABILITIES:

• Strong experience in Microsoft products – Excel, PowerPoint, etc.
• Strong math & statistical analysis skills
• Data visualization and presentation skills (charts, graphs, etc.)
• Strong verbal and written communication skills
• Excellent organization skills and apt for attention to detail
• Strong knowledge of the motorcycle industry; Passionate about the motorcycle industry.

SUPERVISORY RESPONSIBILITIES: None.

CONTACTS:

Internal: All departments at all levels.

External: Vendors.

JUDGEMENT/REASONING ABILITY: Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise, and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.

PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.

Ability to lift-up to 70 pounds <10% daily

Able to sit at a desk and use/view computer 20% daily

Able to hear and speak into a telephone 30% daily

Able to stand, bend, stoop, twist 80% daily

WORK ENVIRONMENT: The noise in the work environment is usually moderate. Other factors are:

• Ability to travel if needed. Travel is moderate in this position; 15-20% expected travel.
• Hectic, fast-paced with multi-level distractions.
• Professional, yet casual office work environment.
• Ability to work extended hours as required.

Required Pre-Hire Screenings:

• Criminal - Felony and Misdemeanor 7 Years
• National Criminal Data Base 7 Years
• Social Security Verification
• National Sex Offender
• NDOT or DOT Drug Screen per job requirement