Off-Price Retail Operations Lead

Gibson Homewares, Inc.; Commerce (CA); On-site; USD 37,000 - 41,000; Full time

Job summary

Gibson Homewares in Los Angeles, CA, seeks an Associate Business Manager, Off Price Retail to keep buyer accounts running smoothly and on schedule. You will coordinate with Product Development, Marketing, and Purchasing to track requests, manage timelines, and ensure accurate order flow.

You will handle quotations, POs, order entry in Oracle, maintain account records, and prepare buyer presentations. 1–3 years in sales support or account coordination is required; ERP experience (Oracle) is

Qualifications

• On site in Los Angeles, Monday through Friday.
• 1 to 3 years in sales support, account coordination, or project coordination.
• Proficient in Microsoft Office, Excel, and AI tools (such as ChatGPT or Claude).
• ERP experience (Oracle preferred).
• Retail account experience (mass, specialty, or off price) a plus.

Responsibilities

• Track all buyer requests and follow up items from meetings.
• Maintain a project tracker for open account initiatives.
• Follow up with internal teams to keep projects on schedule.
• Manage product development timelines through final delivery.
• Prepare buyer presentations and status recaps.
• Communicate with buyers on orders, samples, and project updates.
• Process quotations, purchase orders, and order entry in Oracle.
• Complete item setups and retailer documentation.
• Track samples and shipments.
• Resolve chargebacks, deductions, and order issues.
• Maintain account records, pricing files, and reports.

Job description

Gibson Homewares in Los Angeles, CA, seeks an Associate Business Manager, Off Price Retail to keep buyer accounts running smoothly and on schedule. You will coordinate with Product Development, Marketing, and Purchasing to track requests, manage timelines, and ensure accurate order flow.

You will handle quotations, POs, order entry in Oracle, maintain account records, and prepare buyer presentations. 1–3 years in sales support or account coordination is required; ERP experience (Oracle) is