OEM Service Technician

Camfil; Jonesboro (AR); Remote; USD 65,000 - 90,000; Full time

Job summary

Camfil is seeking a skilled OEM Service Technician to service and troubleshoot dust collection systems across North America. You will inspect, diagnose, and repair equipment, generate detailed service reports, and advise customers on best maintenance practices and potential upgrades.

This remote role requires extensive travel, strong knowledge of airflow, and the ability to read mechanical drawings and P&IDs.

Qualifications

• Associate degree or technical certification in Mechanical, Electrical, or Industrial Technology (or equivalent experience).
• 3–7+ years of hands-on industrial service experience, preferably in: Dust collection systems. Industrial and/or process equipment.
• Experience with fans, filtration systems, and industrial ventilation strongly preferred.
• Strong understanding of airflow systems, including CFM, static pressure, and duct design.
• Ability to read and interpret mechanical drawings, P&IDs, and electrical schematics.
• Familiarity with PLC-based control systems and instrumentation is a plus.
• Proficient with standard hand tools and diagnostic equipment.

Responsibilities

• Perform on-site inspection, troubleshooting, and repair of dust collection systems including fans, spark arrestors, and control panels for OEM customers.
• Diagnose airflow, pressure drop, and system performance issues and recommend corrective actions.
• Conduct on-site system audits and provide detailed service reports with actionable recommendations.
• Clear ability to communicate and interact with customers, producing detailed service reports, warranty service and/or parts quotes.
• Execute preventative maintenance programs to maximize equipment uptime and filter life.
• Replace filters, valves, instrumentation, and mechanical components as required.
• Optimize system performance based on airflow (CFM), static pressure, and dust loading conditions.
• Identify opportunities for system upgrades, retrofits, and energy efficiency improvements.
• Interface directly with customer maintenance teams, operators, and engineering groups.
• Provide on-site training for customer personnel on system operation and maintenance best practices.
• Promote aftermarket parts, upgrades, and service offerings to support long-term reliability.
• Act as an on-site trusted advisor, identifying future project opportunities to OEM sales team.
• Adhere to all site safety protocols and regulatory requirements.
• Conduct work in compliance with lockout/tagout, and fall protection standards.
• Promote a strong safety culture both internally and at customer sites.
• Complete detailed service reports, including system condition, recommendations, and parts required.
• Maintain accurate records of service activities, expenses, and time reporting.
• Support engineering teams with field data for continuous product improvement.

Skills

Airflow principles

CFM & static pressure

Read drawings & schematics

Diagnositics equipment

Customer interaction

Troubleshooting

Field service experience

Safety procedures

Education

Associate degree or technical cert in Mechanical/Electrical/Industrial Technology

Tools

PLC-based control systems

Diagnostic equipment

Job description

OEM Service Technician
Remote (North America)
CAMFIL - A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS
For more than half a century, Camfil has been a leading manufacturer of premium clean air solutions. We provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment.
The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, six R&D centers, local sales offices in 30 countries, and nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil helps to protect people, processes and the environment, visit us at www.camfil.com .

Key Responsibilities

• Perform on-site inspection, troubleshooting, and repair of dust collection systems including fans, spark arrestors, and control panels for OEM customers.
• Diagnose airflow, pressure drop, and system performance issues and recommend corrective actions.
• Conduct on-site system audits and provide detailed service reports with actionable recommendations.
• Clear ability to communicate and interact with customers, producing detailed service reports, warranty service and/or parts quotes.

Maintenance & Optimization

• Execute preventative maintenance programs to maximize equipment uptime and filter life.
• Replace filters, valves, instrumentation, and mechanical components as required.
• Optimize system performance based on airflow (CFM), static pressure, and dust loading conditions.
• Identify opportunities for system upgrades, retrofits, and energy efficiency improvements.

Customer Engagement & Training

• Interface directly with customer maintenance teams, operators, and engineering groups.
• Provide on-site training for customer personnel on system operation and maintenance best practices.
• Promote aftermarket parts, upgrades, and service offerings to support long-term reliability.
• Act as an on-site trusted advisor, identifying future project opportunities to OEM sales team.

Safety & Compliance

• Adhere to all site safety protocols and regulatory requirements.
• Conduct work in compliance with lockout/tagout, and fall protection standards.
• Promote a strong safety culture both internally and at customer sites.

Documentation & Reporting

• Complete detailed service reports, including system condition, recommendations, and parts required.
• Maintain accurate records of service activities, expenses, and time reporting.
• Support engineering teams with field data for continuous product improvement.

Qualifications

Education & Experience

• Associatedegree or technical certification in Mechanical, Electrical, or Industrial Technology (or equivalent experience).
• 3–7+ years of hands-on industrial service experience, preferably in: Dust collection systems. Industrial and/or process equipment.
• Experience with fans, filtration systems, and industrial ventilation strongly preferred

Technical Skills

• Strong understanding of airflow systems, including CFM, static pressure, and duct design.
• Ability to read and interpret mechanical drawings, P&IDs, and electrical schematics.
• Familiarity with PLC-based control systems and instrumentation is a plus.
• Proficient with standard hand tools and diagnostic equipment.

Additional Requirements

• Extensive travel to OEM customer sites across North America.
• Ability to work in physically demanding conditions (heights, confined spaces, extreme weather, dust exposure).
• Must be able to lift 50+ lbs. and climb ladders/stairs regularly.
• Valid driver’s license required.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is exposed to office, warehouse, plant environments, and varying outdoor weather conditions. The work environment will require the use of personal protective equipment (PPE) in certain areas. Must be able to access and navigate each department at the organization’s facilities.

EEO STATEMENT:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.