OEM Event Manager

Concord Hospitality Enterprises; Duluth (GA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates at Concord-owned

Training, development, and career_adv]

Job summary

Concord Hospitality Enterprises seeks a dedicated Concord Leader to inspire a high-performing events team within our hotels. You will plan, coordinate, and execute all aspects of events, from room blocks to catering, while maintaining meticulous records and ensuring flawless client experiences.

Lead with integrity and professionalism to deliver exceptional service, collaborate across hotel departments, and uphold Concord’s standards for quality and guest satisfaction.

Qualifications

• Proven experience in event planning, hospitality, or related fields.
• Strong organizational, time management, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on delivering high-quality results.
• Proactive, professional, and guest-focused.

Responsibilities

• Deliver exceptional customer service to both internal partners and external clients
• Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
• Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
• Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
• Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
• Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
• Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
• Collaborate with internal departments to maximize event success and guest satisfaction

Skills

Organizational skills

Time management

Communication skills

Multitasking

Guest-focused

Job description

Description

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Key Responsibilities

• Deliver exceptional customer service to both internal partners and external clients
• Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
• Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
• Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
• Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
• Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
• Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
• Collaborate with internal departments to maximize event success and guest satisfaction

Qualifications

• Proven experience in event planning, hospitality, or related fields
• Strong organizational, time management, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with a focus on delivering high-quality results
• Proactive, professional, and guest-focused

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

  Why Join Concord?

  At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

  Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

  “We Are Concord!”

  We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

  Equal Opportunity Employer

  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

  Source: Concord Hospitality