OCS Specialist

TransMedics, Inc.; Durham (NC); Hybrid; USD 107,000 - 133,000; Full time

Benefits offered by this job

Medical with HRA

Dental

Vision

Healthcare FSA

Dependent Care FSA

Short Term Disability

Long Term Disability

401K Plan

Employee Stock Purchase Plan

Pet insurance

Job summary

TransMedics, Inc. is seeking an OCS Specialist to maximize and support the use of the OCS for organ retrieval and transport before, during, and after transplantation.

The role includes rigorous hands-on training at our Andover, MA facility and ongoing application of OCS protocols across organ platforms. Responsibilities cover retrieval, preservation, and transport, plus inventory management, lab trainings, and R&D participation.

Qualifications

• BSN or BS degree with 2+ years' experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED.
• Proficiency with Microsoft Office Suite and virtual meeting platforms.
• Highly flexible and willing to support sites within and across regions.
• Detail oriented with strong organizational skills.
• Strong problem-solving skills.
• Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts.
• Excellent customer interaction skills.

Responsibilities

• Complete hands-on training and OCS certification across organ platforms at TransMedics' training facility in Andover, MA.
• Apply OCS knowledge during organ retrieval, preservation, transport, and assessment.
• When not on OCS call days, perform assigned tasks during standard hours, including remote work and site support.
• Manage inventory & shipments on a weekly basis; assist with Lab Trainings; participate in R&D activities in lab.
• Assist with establishing launch points and present/post-case reviews; communicate with Organ Management Phone Support for real-time updates.
• Provide customer support as needed (hospital in-services & refresher training) and perform other TransMedics tasks as assigned.

Skills

Interpersonal skills

Communication skills

Problem solving

Customer interaction

Education

BSN or BS + medical experience

Tools

Microsoft Office Suite

Virtual meeting platforms

Job description

Job Description

POSITION SUMMARY

The OCS Specialist maximizes and supports the use of the OCS for organ retrieval and transport prior to, during and after transplantation.

Responsibilities

• Completion of rigorous hands-on training and OCS certification across all organ platforms at
• TransMedics' training facility in Andover, MA.
• Apply OCS knowledge during organ retrieval, preservation, transport, and assessment according
• to TransMedics protocols and policies.
• When not on OCS call days, perform assigned tasks during standard working hours, either
• remotely from home or as assigned, including but not limited to:
• Managing inventory & shipments on a weekly basis
• Assist with Lab Trainings
• Participate in R&D activities in lab
• Assist with establishing launch points
• Participate in medical and scientific conferences and meetings (inside or outside the US)
• Communicate regularly with Organ Management Phone Support to relay real time updates while
• supporting ongoing OCS cases
• Regularly communicate OCS utilization activities and users’ feedback
• Annual recertification on all organ platforms
• Timely submission of post case documentation and preparation/presentation of case reviews
• (with support and review of senior colleague) following the use of the OCS
• Provide customer support as needed (e.g. hospital in-services & refresher training)
• Perform other TransMedics tasks and duties as assigned/required.

Management Responsibilities

• This position will not have management responsibilities.

PHYSICAL ATTRIBUTES

• Must be able to lift 75lbs up and down stairs.
• Must be fully vaccinated (and boosted, when eligible) against respiratory viruses including but not limited to Influenza and COVID-19. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that the vaccination requirement is often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Specialist, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.
• Ability to work on call 24 hours per day, 7 days per week, for 15 days per month (including holidays/weekends)
• Ability to fly domestically to clinical sites within and outside of home regions to perform OCS support as assigned.

Minimum Qualifications

• BSN or BS degree in combination with equivalent medical experience, with 2+ years' experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED.

Preferred Qualifications

• Proficiency with Microsoft Office Suite and virtual meeting platforms
• Highly flexible and willing to support sites as needed within and across regions
• Detail oriented with strong organizational skills
• Strong problem-solving skills
• Outstanding interpersonal and communication skills; able to work collaboratively and build
• rapport with internal and external contacts
• Excellent customer interaction skills
• Works calmly and professionally under pressure
• Enthusiastically works in a fast-paced environment while managing multiple tasks

TTransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $106,5000 - 132,900 annually, which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

Employee Benefit

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.