OCFS Psychotropic Child Protective Services Case Aide

State of Maine; Portland (ME); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Sick leave

Health insurance coverage

Retirement plan

Gym membership reimbursement

Flexible Spending Accounts

Parental leave

457(b) retirement plan

Job summary

The State of Maine is seeking a Child Protective Services Case Aide to support health records and information management for children in care. The position offers a pay range of $21.66 to $27.67 per hour and requires a valid Maine Class C driver's license. Openings are in Portland, Augusta, or Bangor offices.

You will gather health records, review documents, assist with data entry, and collaborate with medical providers and OCFS staff. Strong interpersonal and computer skills are essential.

Qualifications

• Office and client support experience.
• Ability to use independent judgment and decision-making on complex administrative tasks.
• Valid Class C Maine Driver's License.

Responsibilities

• Assisting in gathering health records for children in custody of the Department
• Reviewing health records, child welfare reports, Health Info Net, and assisting with data entry and uploading
• Tracking and reporting of health records and information gathered
• Communication and collaboration with medical office personnel and child welfare staff
• Assisting in tracking, documenting and electronic filing of informed consent forms
• Tracking and responding to psychotropic medication review requests
• All other tasks, projects, and duties as assigned
• Work as part of a team to assist OCFS staff, resource parents and medical providers

Skills

Interpersonal skills

Organizational skills

Computer skills

Tools

MS Word

Excel

Outlook

Job description

Child Protective Services Case Aide

Opening Date: October 14, 2026

Closing Date: October 27, 2026

Job Class Code: 5074

Grade: 18 (Pro/Tech)

Salary: $21.66 - $27.67 per hour

Employees in this classification begin at $21.66 per hour, step 3 of the pay scale

Position Number: 02000-4176

Location: We have one vacancy that can be located in our Portland, Augusta, or Bangor offices.

This position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

• Assisting in gathering health records for children in custody of the Department
• Reviewing health records, child welfare reports, Health Info Net, and assisting with subsequent data entry, analysis, and uploading to the electronic information system.
• Tracking and reporting of health records and information gathered
• Communication and collaboration with medical office personnel and child welfare staff
• Assisting in tracking, documenting and electronic filing of informed consent forms
• Tracking and responding to psychotropic medication review requests
• All other tasks, projects, and duties as assigned
• A successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic whose main objective is to assist, inform, and interact with OCFS staff, resource parents and medical providers.

Minimum Qualifications

To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Preference Will Be Extended To Candidates possessing the following skills/experience:

1. Prior experience with medical records or work in the medical or mental health field.
2. Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Benefits Of Working For The State Of Maine

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

Agency information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Application Information: For additional information about this position please contact Jenna Wolfinger, Child Wellbeing Supervisor at [phone].

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.