OCEAN TRAFFIC IMPORT COORDINATOR

Maritimedelriv; Philadelphia (Philadelphia County); Remote; USD 52,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Ocean Traffic Import Coordinator to manage perishable cargo clearance. This remote position requires a detail-oriented individual with strong organizational skills and the ability to communicate effectively with clients and government agencies. You'll be responsible for vessel tracking, coordinating with carriers, and ensuring timely updates to customers. Ideal candidates will have a college degree or equivalent experience and must be self-motivated, as training will occur in Miami. Join a dynamic team where your contributions will directly impact the efficiency of cargo operations!

Benefits

Paid Time Off

Flexible Work Schedule

Remote Work

Qualifications

• 2+ years of Traffic Coordinator experience required.
• Must possess effective communication skills and a positive attitude.

Responsibilities

• Track vessels and confirm government inspection times.
• Notify customers of cargo status and delays.
• Arrange delivery of cargo post-clearance.

Skills

Traffic Coordination

Effective Communication

Problem Solving

Self-Motivation

Organizational Skills

Education

College Degree

Equivalent Work Experience

Tools

Computer Technology

Specialized Software

Job description

Advance Customs Brokers, a Customs House Broker, offers cargo clearance throughout U.S. ports of entry and delivery of cargo among its various importer services. Our company works exclusively with perishable cargo (frozen and fresh fruits and vegetables). Ocean traffic import coordinators are responsible for ongoing follow-up with government agencies and carriers, ensuring constant communication with our clients regarding the status of product clearance and timely receipt of those products to their destination. To be effective in this role, you must be honest, dependable, organized, and responsible. You are a detail-oriented problem solver, committed to our clients.

***WE ARE LOOKING FOR AN INDIVIDUAL IN THE PHILADELPHIA AREA THAT WILL WORK FROM HOME. MUST HAVE WORK AT HOME DISCIPLINE, AND SELF-MOTIVATION. A QUIET HOME OFFICE, PROPER TECHNOLOGY (i.e., monitors, high-speed internet, phone), AND ABILITY TO TROUBLESHOOT SIMPLE IT ISSUES. ***

SELECTED INDIVIDUAL WILL BE REQUIRED TO TRAIN IN MIAMI FOR A MINIMUM OF 2 WEEKS AND MAY ALSO BE REQUIRED TO TRAVEL TO MIAMI FROM TIME TO TIME AS NEEDED.

Key Accountabilities:

1. Vessel tracking on Carrier websites and by phone.
2. Confirm Government inspection times with the carriers and notify customers accordingly.
3. Check for Government agency releases utilizing specialized website (software).
4. Notify the customer in writing if cargo is on hold and keep them informed of delays and expected releases.
5. Send delivery orders to carriers/truckers several days prior to release to ensure truck power availability.
6. Contact carriers/truckers and arrange for delivery of cargo once cargo has cleared Customs.
7. Respond to customer inquiries by phone and email.
8. Update customer chart as new shipments arrive.

Requirements:

1. College degree or equivalent work experience.
2. Traffic Coordinator experience is a must.
3. Effective communication skills, both spoken and written.
4. Positive attitude and ability to work well independently and in a team environment.
5. Ability to handle stress appropriately and interact well with others.
6. Organized and self-motivated with great attendance.
7. Authorized to work in the United States.

Preferred Skill:

Job Type: Full-time

Pay:

$52,000.00 - $70,000.00 per year

Benefits:

1. Paid time off
2. Monday to Friday
3. Weekends as needed

Experience:

Traffic Coordinator is a must: 2 years (Required)

Location:

Work Location: Remote

Additional Info

Job Type: Full-Time

Education Level: College degree or equivalent work experience