Ocean Import Freight Forwarder — Proactive Global Logistics

Dsv Air & Sea SAU; Itasca (IL); On-site; USD 31,000 - 37,000; Full time

Job summary

DSV Air & Sea Inc. in Itasca, IL, is seeking a Freight Forwarder for Ocean Import. You will review and process shipment transactions for major accounts, delivering proactive customer service and serving as the primary contact for contract matters.

This role demands accuracy, regulatory compliance, and strong cross-team collaboration. Preferred qualifications include freight forwarding experience, familiarity with CargoWise One, and excellent English communication skills.

Qualifications

• Three years of experience involving extensive client contact.
• Familiarity with domestic and international geography.
• Extreme attention to detail and proactive problem solving.
• Ability to stay productive under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Promote excellent, timely customer service and coordinate with other departments and third parties.
• Review, process, and document high-volume import/export transactions (booking, billing, classifications).
• Verify shipments against warehouse records and ensure documents match.</br>
• Process bills of lading and provide clear instructions for shipment handling.
• Ensure compliance with applicable regulations and government agency releases.

Skills

Attention to detail

Excellent communication

Client service mindset

Geography knowledge

Tools

CargoWise One

MS Outlook

Excel

Word

Job description

DSV Air & Sea Inc. in Itasca, IL, is seeking a Freight Forwarder for Ocean Import. You will review and process shipment transactions for major accounts, delivering proactive customer service and serving as the primary contact for contract matters.

This role demands accuracy, regulatory compliance, and strong cross-team collaboration. Preferred qualifications include freight forwarding experience, familiarity with CargoWise One, and excellent English communication skills.