Ocean Import Freight Forwarder — Global Logistics Lead

DSV; Itasca (IL); On-site; USD 32,000 - 36,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Freight Forwarder, Ocean Import in Itasca, IL, to review and process shipment transactions for major accounts and to deliver proactive customer service. You will act as the primary contact for account contracts and execute duties with accuracy and efficiency across regulatory and operational tasks.

Strong client communication, three years of freight forwarding experience, and familiarity with geography are required. CargoWise One experience is a plus.

Qualifications

• Three years of experience in a role involving extensive client contact.
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action.
• Excellent communication skills, both written and verbal.

Responsibilities

• Review and process shipment transactions for one or more major accounts and provide proactive customer service.
• Serve as primary contact for all parties concerning assigned account contracts.
• Process import/export transactions including booking, billing, classifications, and government releases as appropriate.
• Check shipments in the warehouse to ensure documents match shipments.
• Create quotations, select transportation options, and set profit margins.
• Adhere to domestic/international shipping regulations and communicate changes to all stakeholders.
• Identify transactions needing special handling and implement improved processes.
• Monitor team performance and alert clients to potential problems in the shipping process.

Skills

Freight Forwarding

English

Communication skills

MS Outlook

Excel

Word

Geography knowledge

Attention to detail

Teamwork

Tools

CargoWise One

Job description

DSV Air & Sea Inc. is seeking a Freight Forwarder, Ocean Import in Itasca, IL, to review and process shipment transactions for major accounts and to deliver proactive customer service. You will act as the primary contact for account contracts and execute duties with accuracy and efficiency across regulatory and operational tasks.

Strong client communication, three years of freight forwarding experience, and familiarity with geography are required. CargoWise One experience is a plus.